Hispanic Alliance for Career Enhancement
IT Asset Management Analyst
Hispanic Alliance for Career Enhancement, Farmers Branch, Texas, United States
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary Applies in-depth knowledge to provide technical support to end-users, diagnosing and resolving technical issues through various channels while delivering customer service. Documents solutions, contributes to knowledge bases, and analyzes incident trends to improve processes and enhance user experience. This role is hybrid and you must be willing to work in the Dallas or Chicago Office as needed.
Job Description
Manages and oversees the lifecycle of information technology (IT) assets within an organization through tracking, monitoring, and optimizing the use of IT assets to ensure compliance, cost-effectiveness, and operational efficiency
Creates and maintains an accurate inventory of all information technology assets, including hardware and related documentation including configuration details, license agreements, warranties, and maintenance records
Coordinates the deployment of assets, ensuring proper configuration, installation, and integration into the existing information technology infrastructure
Ensures assets are properly maintained, upgraded, and retired in accordance with organizational policies, industry best practices, and regulatory requirements
Analyzes asset utilization and performance to identify opportunities for optimization
Monitor depot and deploy vendor's quality of service (shipments, returns and E-Waste)
Assist with data analysis to project inventory needs and optimize procurement processes
Track devices tagged as legal hold from identification through release phases
Execute hardware reclamation processes (employees, contractors and providers)
Conduct routine audits to validate inventory records and identify lost/stolen devices
Reconcile and reclaim licenses to reduce expense
Generate reports for KPIs, scorecards and dashboards for operational and compliance insights
Liaise with various groups (facilities, recruiting, HR, onboarding, Service Desk, etc.)
This role is hybrid and you must be willing to work in the Dallas or Chicago Office as needed.
Qualifications
Prior experience working with customers, vendors, or support tools
Excellent verbal and written communication skills (English)
Ability to effectively manage multiple deliverables and priorities to meet deadlines
Passion for being organized and detail oriented
Understanding of asset management principles from procurement to end of life phases
Strong data analysis and problem-solving skills
Preferred Qualifications
2+ years of applicable experience
Experience with asset management and ticketing systems (e.g. Jira, ServiceNow)
Certified Asset Management Professional (CAMP) preferred
Familiarity with ITIL preferred, especially ITAM and request management processes
Education
Bachelor's degree preferred or equivalent experience
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is: $21.10 - $44.99. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options,
a
401(k) plan
(including matching company contributions), and an
employee stock purchase plan .
No-cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary Applies in-depth knowledge to provide technical support to end-users, diagnosing and resolving technical issues through various channels while delivering customer service. Documents solutions, contributes to knowledge bases, and analyzes incident trends to improve processes and enhance user experience. This role is hybrid and you must be willing to work in the Dallas or Chicago Office as needed.
Job Description
Manages and oversees the lifecycle of information technology (IT) assets within an organization through tracking, monitoring, and optimizing the use of IT assets to ensure compliance, cost-effectiveness, and operational efficiency
Creates and maintains an accurate inventory of all information technology assets, including hardware and related documentation including configuration details, license agreements, warranties, and maintenance records
Coordinates the deployment of assets, ensuring proper configuration, installation, and integration into the existing information technology infrastructure
Ensures assets are properly maintained, upgraded, and retired in accordance with organizational policies, industry best practices, and regulatory requirements
Analyzes asset utilization and performance to identify opportunities for optimization
Monitor depot and deploy vendor's quality of service (shipments, returns and E-Waste)
Assist with data analysis to project inventory needs and optimize procurement processes
Track devices tagged as legal hold from identification through release phases
Execute hardware reclamation processes (employees, contractors and providers)
Conduct routine audits to validate inventory records and identify lost/stolen devices
Reconcile and reclaim licenses to reduce expense
Generate reports for KPIs, scorecards and dashboards for operational and compliance insights
Liaise with various groups (facilities, recruiting, HR, onboarding, Service Desk, etc.)
This role is hybrid and you must be willing to work in the Dallas or Chicago Office as needed.
Qualifications
Prior experience working with customers, vendors, or support tools
Excellent verbal and written communication skills (English)
Ability to effectively manage multiple deliverables and priorities to meet deadlines
Passion for being organized and detail oriented
Understanding of asset management principles from procurement to end of life phases
Strong data analysis and problem-solving skills
Preferred Qualifications
2+ years of applicable experience
Experience with asset management and ticketing systems (e.g. Jira, ServiceNow)
Certified Asset Management Professional (CAMP) preferred
Familiarity with ITIL preferred, especially ITAM and request management processes
Education
Bachelor's degree preferred or equivalent experience
Anticipated Weekly Hours 40
Time Type Full time
Pay Range The typical pay range for this role is: $21.10 - $44.99. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
Affordable medical plan options,
a
401(k) plan
(including matching company contributions), and an
employee stock purchase plan .
No-cost programs for all colleagues
including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues
including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 01/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr