Cmichaelexteriors
Marketing and Customer Engagement Specialist - Syracuse
Cmichaelexteriors, Syracuse, New York, United States
# Marketing and Customer Engagement Specialist**Full Time**position inSyracuse,13211**Job Title:** **Marketing & Customer Engagement Specialist**
**Work Location:** In Person**Job Description:**C. Michael Exteriors, one of Central New York’s leading home improvement companies specializing in replacement windows, siding, and bathroom remodels, is seeking a motivated, high-energy **Marketing & Customer Engagement Specialist**. This hybrid role blends **event promotions**, **customer interaction**, and **call center appointment setting** to maximize brand impact and lead generation across multiple channels. This is an ideal position for someone who thrives in a fast-paced environment, enjoys talking with people in person and over the phone, and wants a long-term growth path with strong earning potential**Responsibilities*** Event Promotions & Community Engagement: Serve as the friendly, engaging face of our company at:* Home shows* Local fairs, festivals, expos, and community events* Partner retail locations such as Walmart and the Regional Market Your responsibilities at events include:* Starting conversations with homeowners* Sharing what we do and how we help* Scheduling free in-home design consultations (no selling)* Assisting with booth setup/teardown* Representing the brand with professionalism and energy* Call Center & Customer Support: When not at events, you’ll support our inbound and outbound customer engagement efforts by:* Handling inbound and outbound calls* Identifying customer needs and clarifying project details* Setting qualified in-home appointments* Managing customer inquiries with excellent service* Performing general office duties as assigned* You'll excel in this role if you:* Have a confident, upbeat, people-focused personality* Enjoy talking to customers both face-to-face and over the phone* Are goal-driven and motivated by performance bonuses* Are reliable, coachable, and able to work independently or with a team* Can stand for extended periods and assist with event setup* Have strong computer, communication, and listening skills* Can multitask in a fast-paced environment* Are adaptable to different personality types and customer needs* Have reliable transportation and flexible availability (days, nights, weekends)**Experience Requirements*** Experience in events, call centers, customer service, inside sales, or promotions is a plus — but not required for the right candidate.**Benefits*** Mileage reimbursement* Paid training* On-the-job training* Paid time off* Opportunities for advancement* Flexible schedule #J-18808-Ljbffr
**Work Location:** In Person**Job Description:**C. Michael Exteriors, one of Central New York’s leading home improvement companies specializing in replacement windows, siding, and bathroom remodels, is seeking a motivated, high-energy **Marketing & Customer Engagement Specialist**. This hybrid role blends **event promotions**, **customer interaction**, and **call center appointment setting** to maximize brand impact and lead generation across multiple channels. This is an ideal position for someone who thrives in a fast-paced environment, enjoys talking with people in person and over the phone, and wants a long-term growth path with strong earning potential**Responsibilities*** Event Promotions & Community Engagement: Serve as the friendly, engaging face of our company at:* Home shows* Local fairs, festivals, expos, and community events* Partner retail locations such as Walmart and the Regional Market Your responsibilities at events include:* Starting conversations with homeowners* Sharing what we do and how we help* Scheduling free in-home design consultations (no selling)* Assisting with booth setup/teardown* Representing the brand with professionalism and energy* Call Center & Customer Support: When not at events, you’ll support our inbound and outbound customer engagement efforts by:* Handling inbound and outbound calls* Identifying customer needs and clarifying project details* Setting qualified in-home appointments* Managing customer inquiries with excellent service* Performing general office duties as assigned* You'll excel in this role if you:* Have a confident, upbeat, people-focused personality* Enjoy talking to customers both face-to-face and over the phone* Are goal-driven and motivated by performance bonuses* Are reliable, coachable, and able to work independently or with a team* Can stand for extended periods and assist with event setup* Have strong computer, communication, and listening skills* Can multitask in a fast-paced environment* Are adaptable to different personality types and customer needs* Have reliable transportation and flexible availability (days, nights, weekends)**Experience Requirements*** Experience in events, call centers, customer service, inside sales, or promotions is a plus — but not required for the right candidate.**Benefits*** Mileage reimbursement* Paid training* On-the-job training* Paid time off* Opportunities for advancement* Flexible schedule #J-18808-Ljbffr