MERCEDES BENZ OF ORLAND PARK
Service Advisor | Mercedes-Benz of Orland Park
Salary:
$70,000 – $90,000 per year Location:
Orland Park, IL Experience Level:
Professional / Customer Service / Automotive Elevate the Drive. Elevate Your Career.
Mercedes-Benz of Orland Park is looking for a
Service Advisor
who understands that luxury isn’t just about the car—it’s about the experience. As part of the family-owned
Fields Auto Group , we don't just fix vehicles; we build lifelong relationships through our "Fields Five" core values: Safety, Integrity, Courtesy, Presentation, and Efficiency. If you are a high-energy professional who thrives in a collaborative, fast-paced environment and has a passion for world-class service, we want to meet you. What We Offer
We believe our employees are our greatest asset. To support you, we provide a comprehensive benefits package and a culture that promotes from within: Financial Security:
401(k) Plan & Competitive Pay ($70k - $90k). Health & Wellness:
Medical, Dental, Vision, Disability, and Paid Basic Life Insurance. Work-Life Balance:
Personal Time Off (PTO) and Paid Training. The "Fields" Perks:
Employee vehicle purchase plans, discounts on products/services, health & wellness programs, and
Saturday Lunches
provided by the dealership. Your Role: The Face of the Service Lane
As a Service Advisor, you "own" the customer experience. You are the conductor of the service department—balancing technical needs with premium hospitality. Luxury Concierge:
Oversee the flow of the Drive Lane, ensuring every guest receives a prompt and polished greeting. Problem Solver:
Translate complex repair needs into clear, transparent explanations for vehicle owners. Efficiency Expert:
Manage technician schedules and distribute work to ensure the shop runs at peak performance. Relationship Builder:
Take personal ownership of every inquiry (phone or in-person) to ensure no customer is ever "mishandled." Qualifications
Personality:
Organized, friendly, and naturally helpful. Communication:
Fantastic verbal and written skills; able to explain technical concepts simply. Professionalism:
Well-groomed appearance consistent with a luxury retail environment. Leadership:
Demonstrated ability to manage processes and collaborate with others. Must have a valid driver’s license (acceptable driving record) and be willing to undergo a pre-employment background check. Physical Requirements & Environment
Activity:
Regularly standing, walking, and moving throughout the dealership; ability to lift up to 40 lbs. Technical:
Ability to test drive customer vehicles; comfort working in a shop environment with moving mechanical parts and moderate noise levels. Vision:
Close vision and depth perception are required for vehicle inspections. Ready to join the Fields Auto Group family?
Apply today to start your journey with Mercedes-Benz of Orland Park. We are an equal-opportunity employer and value diversity in our team.
#J-18808-Ljbffr
Salary:
$70,000 – $90,000 per year Location:
Orland Park, IL Experience Level:
Professional / Customer Service / Automotive Elevate the Drive. Elevate Your Career.
Mercedes-Benz of Orland Park is looking for a
Service Advisor
who understands that luxury isn’t just about the car—it’s about the experience. As part of the family-owned
Fields Auto Group , we don't just fix vehicles; we build lifelong relationships through our "Fields Five" core values: Safety, Integrity, Courtesy, Presentation, and Efficiency. If you are a high-energy professional who thrives in a collaborative, fast-paced environment and has a passion for world-class service, we want to meet you. What We Offer
We believe our employees are our greatest asset. To support you, we provide a comprehensive benefits package and a culture that promotes from within: Financial Security:
401(k) Plan & Competitive Pay ($70k - $90k). Health & Wellness:
Medical, Dental, Vision, Disability, and Paid Basic Life Insurance. Work-Life Balance:
Personal Time Off (PTO) and Paid Training. The "Fields" Perks:
Employee vehicle purchase plans, discounts on products/services, health & wellness programs, and
Saturday Lunches
provided by the dealership. Your Role: The Face of the Service Lane
As a Service Advisor, you "own" the customer experience. You are the conductor of the service department—balancing technical needs with premium hospitality. Luxury Concierge:
Oversee the flow of the Drive Lane, ensuring every guest receives a prompt and polished greeting. Problem Solver:
Translate complex repair needs into clear, transparent explanations for vehicle owners. Efficiency Expert:
Manage technician schedules and distribute work to ensure the shop runs at peak performance. Relationship Builder:
Take personal ownership of every inquiry (phone or in-person) to ensure no customer is ever "mishandled." Qualifications
Personality:
Organized, friendly, and naturally helpful. Communication:
Fantastic verbal and written skills; able to explain technical concepts simply. Professionalism:
Well-groomed appearance consistent with a luxury retail environment. Leadership:
Demonstrated ability to manage processes and collaborate with others. Must have a valid driver’s license (acceptable driving record) and be willing to undergo a pre-employment background check. Physical Requirements & Environment
Activity:
Regularly standing, walking, and moving throughout the dealership; ability to lift up to 40 lbs. Technical:
Ability to test drive customer vehicles; comfort working in a shop environment with moving mechanical parts and moderate noise levels. Vision:
Close vision and depth perception are required for vehicle inspections. Ready to join the Fields Auto Group family?
Apply today to start your journey with Mercedes-Benz of Orland Park. We are an equal-opportunity employer and value diversity in our team.
#J-18808-Ljbffr