Frontline IT Support Pro | Customer-Focused Troubleshooter

A regional law firm is seeking a full-time IT Support Specialist to join their Information Technology department in Buffalo or Rochester, NY. The successful candidate will provide first-line support for IT-related inquiries, troubleshoot hardware and software issues, and ensure smooth operations within the organization. Exceptional customer service and a solid understanding of various operating systems are required. This role involves remote support, on-call rotation, and compliance with IT policies, making it suitable for adaptable individuals who thrive in a fast-paced environment. #J-18808-Ljbffr