Greystar
Community Assistant - Charleston SC (Student Living)
Greystar, Charleston, South Carolina, United States, 29408
Community Assistant - Charleston SC (Student Living)
Apply for the Community Assistant role at Greystar.
About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally.
Job Description Summary This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
Job Description
Perform administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assist with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assist with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assist with move-in and move-out processes for residents, abiding by mandatory move-in and move-out dates (including “turn”).
Answer incoming calls and set appointments for prospects to tour the property.
Perform on-campus marketing outreach to generate Community awareness and qualified traffic.
Assist with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedule and conduct resident visits as directed and distribute notices such as flyers, newsletters, resident surveys, and late notices.
Act as an after-hours liaison between residents and property management; respond to after-hours emergencies within a required period of time. Provide at least one on-call shift per week.
Respond promptly and courteously to resident concerns and questions, taking prompt action to solve problems and/or convey requests to the appropriate individual(s).
Physical Demands
Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Work indoors and outdoors in all weather conditions.
Push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance.
Travel may be required to assist other properties.
Work flexible schedule, including evenings, weekends, and holidays.
Additional Compensation
Corporate positions: eligible for quarterly or annual bonus program based on individual and company performance.
Onsite property positions: eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Part-time Team Members
401(k) with Company Match (eligibility required)
Employee Assistance ProgramPaid sick time
Union and prevailing wage roles may have different compensation and benefits.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Seniority Level Entry level
Employment Type Part-time
Job Function Other
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About Greystar
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally.
Job Description Summary This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.
Job Description
Perform administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
Assist with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
Assist with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
Assist with move-in and move-out processes for residents, abiding by mandatory move-in and move-out dates (including “turn”).
Answer incoming calls and set appointments for prospects to tour the property.
Perform on-campus marketing outreach to generate Community awareness and qualified traffic.
Assist with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
Schedule and conduct resident visits as directed and distribute notices such as flyers, newsletters, resident surveys, and late notices.
Act as an after-hours liaison between residents and property management; respond to after-hours emergencies within a required period of time. Provide at least one on-call shift per week.
Respond promptly and courteously to resident concerns and questions, taking prompt action to solve problems and/or convey requests to the appropriate individual(s).
Physical Demands
Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Work indoors and outdoors in all weather conditions.
Push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance.
Travel may be required to assist other properties.
Work flexible schedule, including evenings, weekends, and holidays.
Additional Compensation
Corporate positions: eligible for quarterly or annual bonus program based on individual and company performance.
Onsite property positions: eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits Offered for Part-time Team Members
401(k) with Company Match (eligibility required)
Employee Assistance ProgramPaid sick time
Union and prevailing wage roles may have different compensation and benefits.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Seniority Level Entry level
Employment Type Part-time
Job Function Other
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