Mayo Clinic
The Senior Digital Content Strategistunderstandsand guides content solutions prioritized by Mayo Clinic stakeholders and MCP partners,with a primary focus on transforming complex, ambiguous, and emergingclinical, technical, and operational training into clear, actionable digital artifacts for end users.Leads innovative projects or agile teams for the development of products and services where delivery of content is core functionality,particularly training and enablement assets designed to support adoption and performanceoften serving as theinitialexecutor when requirements and standards are not yet defined.
Works as part of a team to analyze and apply available user and business intelligence to effectively define digital solutions that meet institutional and business goalsandpartner with subject matter experts to distillnovel or highly technicalinformation into user-centered training materials.Establishingexemplaryartifacts that inform future scalable development.
Plans for end-to-end life cycle of evidence-based health education content in text, voice and multimedia formats delivered through digital channels to meet businessobjectivesby empowering target audiences totake actionwith emphasis on first-of-its-kind or high-complexity content.
Develops and documents data-driven content strategy plans/recommendations to help drive efficient content development and stakeholder consensusthat support efficient development of scalable training artifacts and consistent end-user experiences.
Performs research and experiments with new platforms and new content types, and through a strong understanding of practice, patient and consumer needs, works to improve the user experience, with an emphasis on clarity, usability, and learning effectiveness for end users, particularly where standard approaches are insufficient.
Provides direction and input to internal and external digital content creators, guiding the development of training artifacts and ensuring alignment with content standards and end-userneeds, and enablingother team members to apply established approaches once complexity has been resolved. May provide direct supervision.
Serves as a mentor to colleagues, sharingexpertisein translating complex material into effective training andenablementcontent.
Performs other duties as needed.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications Bachelor's degree in journalism, communications, human-computer interaction design or related field. Seven years of experience developing multimodal health information for innovative digital solutions that demonstrate leadership, initiative, and use of content strategy to inform content development and delivery. Background in health- or science-related information or subject matter expertise in health and wellness. Strong analytical, problem-solving and ideation skills. Familiarity with principles of user experience design and ability to help guide user experience content standards and development. Proven track record for making strategic and deadline-driven digital content decisions and creating content solutions that meet business goals and user needs. Experience in project management and experience working in an agile content development environment. Knowledge or experience with content modeling, content auditing, and structuring content for omni-channel delivery (e.g., web, social, mobile, print, voice, commercial syndication, electronic health record) preferred. Experience with authoring tools and technologies in a structured authoring environment, content delivery practices, content metadata, and content translations. Demonstrated ability to manage people, process and projects. Experience in plain language and inclusive language. Excellent interpersonal skills to include presentation, team facilitation and written communications. Ability to work independently and manage a varied workload and multiple priorities.
About Us Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
About the Team Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the"EOE is the Law" . Mayo Clinic participates inE-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Job Info
Job Identification 373959
Job Category Business Development and Strategy
Posting Date 01/09/2026, 03:53 PM
Apply Before 01/23/2026, 05:55 AM
Job Schedule Full time
Locations 55901
Benefits Eligible Yes
Compensation Detail $105,352.00 - $147,472.00 / year.
Schedule Details Monday – Friday; 10%+ travel may be required.
Union Job No
Area of Interest Mayo Clinic Platform
Marketing Category 1 Information Technology
#J-18808-Ljbffr
Works as part of a team to analyze and apply available user and business intelligence to effectively define digital solutions that meet institutional and business goalsandpartner with subject matter experts to distillnovel or highly technicalinformation into user-centered training materials.Establishingexemplaryartifacts that inform future scalable development.
Plans for end-to-end life cycle of evidence-based health education content in text, voice and multimedia formats delivered through digital channels to meet businessobjectivesby empowering target audiences totake actionwith emphasis on first-of-its-kind or high-complexity content.
Develops and documents data-driven content strategy plans/recommendations to help drive efficient content development and stakeholder consensusthat support efficient development of scalable training artifacts and consistent end-user experiences.
Performs research and experiments with new platforms and new content types, and through a strong understanding of practice, patient and consumer needs, works to improve the user experience, with an emphasis on clarity, usability, and learning effectiveness for end users, particularly where standard approaches are insufficient.
Provides direction and input to internal and external digital content creators, guiding the development of training artifacts and ensuring alignment with content standards and end-userneeds, and enablingother team members to apply established approaches once complexity has been resolved. May provide direct supervision.
Serves as a mentor to colleagues, sharingexpertisein translating complex material into effective training andenablementcontent.
Performs other duties as needed.
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Qualifications Bachelor's degree in journalism, communications, human-computer interaction design or related field. Seven years of experience developing multimodal health information for innovative digital solutions that demonstrate leadership, initiative, and use of content strategy to inform content development and delivery. Background in health- or science-related information or subject matter expertise in health and wellness. Strong analytical, problem-solving and ideation skills. Familiarity with principles of user experience design and ability to help guide user experience content standards and development. Proven track record for making strategic and deadline-driven digital content decisions and creating content solutions that meet business goals and user needs. Experience in project management and experience working in an agile content development environment. Knowledge or experience with content modeling, content auditing, and structuring content for omni-channel delivery (e.g., web, social, mobile, print, voice, commercial syndication, electronic health record) preferred. Experience with authoring tools and technologies in a structured authoring environment, content delivery practices, content metadata, and content translations. Demonstrated ability to manage people, process and projects. Experience in plain language and inclusive language. Excellent interpersonal skills to include presentation, team facilitation and written communications. Ability to work independently and manage a varied workload and multiple priorities.
About Us Why Mayo Clinic
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Benefits Highlights
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
About the Team Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the"EOE is the Law" . Mayo Clinic participates inE-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Job Info
Job Identification 373959
Job Category Business Development and Strategy
Posting Date 01/09/2026, 03:53 PM
Apply Before 01/23/2026, 05:55 AM
Job Schedule Full time
Locations 55901
Benefits Eligible Yes
Compensation Detail $105,352.00 - $147,472.00 / year.
Schedule Details Monday – Friday; 10%+ travel may be required.
Union Job No
Area of Interest Mayo Clinic Platform
Marketing Category 1 Information Technology
#J-18808-Ljbffr