Sentry Insurance
Associate Claims Representative Liability-Central
Sentry Insurance, Stevens Point, Wisconsin, United States, 54481
Become an Associate Claims Rep at Sentry—investigate non-standard auto claims, assess coverage, determine liability, and negotiate fair settlements across the CST region.
This role will be filled following our hybrid work model at our Goldsboro, NC; Tampa, FL; El Paso, TX; Nashville, TN; Davenport, IA; Madison, WI; or Stevens Point, WI offices. This role is NOT available for remote work.
What You'll Do
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them.
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
Investigate claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence.
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
What it Takes
Bachelor's degree or equivalent work experience.
Ability to obtain and maintain state specific property and casualty claims licensing as required.
Previous experience working with Auto Liability Claims strongly preferred.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience providing customer-driven solutions, support, or service.
What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Flexibility through a scheduled Hybrid work model: Monday and Friday work from home; Tuesday through Thursday in office.
In-office workspace and materials for your home office; prior to your start, Sentry will provide equipment for your home office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting.
Tuition Reimbursement program through Sentry University (SentryU) and opportunities for career development.
Generous Paid-Time Off plan and Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave and health and wellness benefits.
Employee Assistance programs.
Sentry Foundation gift matching program.
About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers; factors contribute to your job satisfaction.
Our bright future is built on a long track record of success; we got our start in 1904 and have been helping businesses succeed and protect their futures ever since. We're one of the largest and financially strongest mutual insurance companies in the United States, rated A+ by A.M. Best.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. Opportunities across sales, claims, IT, marketing, professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist: Shea Supa
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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This role will be filled following our hybrid work model at our Goldsboro, NC; Tampa, FL; El Paso, TX; Nashville, TN; Davenport, IA; Madison, WI; or Stevens Point, WI offices. This role is NOT available for remote work.
What You'll Do
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing claim status, and decisions, including the reasoning behind them.
Verify coverage and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
Investigate claims by taking and reviewing recorded statements from involved parties and witnesses, reviewing policy reports and other pertinent evidence.
Apply knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
What it Takes
Bachelor's degree or equivalent work experience.
Ability to obtain and maintain state specific property and casualty claims licensing as required.
Previous experience working with Auto Liability Claims strongly preferred.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience.
Demonstrated experience providing customer-driven solutions, support, or service.
What You'll Receive At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.
Flexibility through a scheduled Hybrid work model: Monday and Friday work from home; Tuesday through Thursday in office.
In-office workspace and materials for your home office; prior to your start, Sentry will provide equipment for your home office.
401(K) plan with a dollar-for-dollar match on your first eight percent, plus immediate vesting.
Tuition Reimbursement program through Sentry University (SentryU) and opportunities for career development.
Generous Paid-Time Off plan and Volunteer-Time off.
Group Medical, Dental, Vision, Life insurance, Parental leave and health and wellness benefits.
Employee Assistance programs.
Sentry Foundation gift matching program.
About Sentry We take great pride in making Forbes' list of America's Best Midsize Employers; factors contribute to your job satisfaction.
Our bright future is built on a long track record of success; we got our start in 1904 and have been helping businesses succeed and protect their futures ever since. We're one of the largest and financially strongest mutual insurance companies in the United States, rated A+ by A.M. Best.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. Opportunities across sales, claims, IT, marketing, professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Talent Acquisition Specialist: Shea Supa
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr