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Bommarito Ford

Service Advisor

Bommarito Ford, Hazelwood, Missouri, United States, 63042

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We are looking for a

Service Advisor

to join our team. Responsibilities include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Benefits:

Competitive Pay (Based on Experience)

Health, Medical and Dental

401K Plan

Paid time off and vacation

Growth opportunities

Employee vehicle purchase plans

Family owned and operated

Long term job security

Flexible Work Schedule

Responsibilities:

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance base on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Qualifications:

High school diploma or equivalent

Past experience as a service advisor, assistant lane manager or service consultant

Previous experience at a Ford dealership is a plus

Ability to identify the problem quickly

Proven record of achieving exceptional customer satisfaction

Computer skills and willingness to learn new programs

Ability to learn new technology and repair and service procedures and specifications

Ability to lift 50 pounds and work on your feet for extended periods of time

Ability to work in a fast-paced environment

Positive, friendly attitude

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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