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Myhoneycar

Parts Counterperson

Myhoneycar, Winchester, Virginia, United States, 22603

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About HoneyCar HoneyCar is an exciting, tech-driven used vehicle dealer. We blend state-of-the-art technology with a service-driven human touch to deliver a unique car-buying and ownership experience. Our goal is to meet customers wherever they are — in-store, online, at home, or a combination of all three. Through transparent pricing and a seamless digital experience, we empower customers to choose how they work with us.

HoneyCar believes that happy employees create happy customers and strives to be a

Best Company To Work For . If you’re looking for an opportunity to grow your career, learn new skills, and help build a forward-thinking automotive company, this is the place for you.

Core Values:

Growth Minded • People-Centered • We Own It • Driven For Success

About the Position As a

Parts Counterperson , you will play a key role in supporting HoneyCar’s service and sales operations by ensuring accurate, timely, and professional parts support. You’ll be responsible for assisting internal technicians and external customers with parts inquiries, sourcing, pricing, and fulfillment while delivering a high level of customer service.

This role requires strong attention to detail, organization, and communication skills. You’ll work closely with the service team to keep repairs moving efficiently and ensure customers receive the right parts at the right time.

Responsibilities

Oversee the parts sales process from inquiry to fulfillment

Assist internal service technicians and external customers in identifying and ordering correct parts

Accurately read and interpret parts catalogs and manufacturer systems

Answer phone calls, provide pricing, availability, and parts-related information

Review service and body shop estimates to verify correct parts and pricing

Pull, fill, and stage parts orders from inventory

Maintain inventory accuracy through bin checks and proper documentation

Notify management of out-of-stock items or urgent parts needs

Source parts from external vendors when necessary and place emergency orders

Ensure all internal parts requests are properly billed to repair orders

Process retail payments or obtain credit authorization

Provide a professional, friendly, and service-oriented experience at all times

Benefits

Daily training, coaching, and development

Access to top-tier automotive software

401(k) Plan

Medical, Vision, and Dental Insurance

Long & Short Term Disability Benefits

Life Insurance

Paid Training

Opportunities for growth within HoneyCar

Qualifications

High School Diploma or equivalent required

Previous automotive or parts experience preferred

Strong communication and customer service skills

Ability to work efficiently in a fast-paced environment

Strong organizational and time management skillsAbility to read and interpret technical and safety documents

Basic math skills, including pricing, percentages, and discounts

Valid driver’s license

Schedule

Day shift

5-day work week

Off Sundays

Why JoinHoneyCar? At HoneyCar, we’re rethinking the automotive experience — for both customers and employees. Join a growing, innovative company where your contributions matter, your growth is supported, and teamwork drives success. This is an exciting opportunity to be part of a people-first culture while building a long-term career in automotive.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.

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