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WestRock Company

Technical Trainer

WestRock Company, Franklin Park, New Jersey, United States

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Technical Trainer (Industrial/Manufacturing)

Locations: NJ Dayton Container

Employment Type: Full Time

Date Posted: 06-Jan-2026

Relocation Support: Yes

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber‑based packaging forward.

Shift: 2pm-10pm (with flexibility for off shifts as needed)

Job Summary: The Technical Trainer assists with training processes locally. The role reports to the site General Manager/Plant Manager with dotted lines into Operations Learning & Development, to ensure training is completed for Operator/Craft Job Certification. The role will be a key contact/trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities

Completes daily technical training on the floor to assist with the certification of team members in their roles.

Partners with OPS L&D leader to support New Hire Orientation/On‑Boarding Training, as needed.

Assists with tracking, evaluating, and measuring training locally using the company’s Department Training systems.

Supports site‑specific technical learning solution creation (SOPs, Guided Workflows, Technical Learning Aids).

Develops, builds, and maintains relationships with trainees & leaders in their role.

Participates in new teammate hiring process – assesses candidates’ skills (general and/or machine), is involved in interview process to assess industrial experience, and provides perspective on hiring decisions.

Conducts training on all shifts.

Influences others to be safety‑minded.

Certifies team members through a Train‑the‑Trainer process, supporting day‑to‑day certification processes with tools & content from Ops L&D.

Performs additional duties as assigned.

How you will impact WestRock

Improve local team performance by increasing skills and reducing time to certification.

Eliminate training-related costs through efficiencies across roles, reducing unnecessary risk and time.

What you need to succeed Critical Skills & Capabilities

Growth and Results Oriented: seeks constant ways to improve.

Innovation: supports implementation of new processes and learning technologies.

Interpersonal Skills: strong communication, collaboration, and self‑awareness.

Accountability: holds self and others responsible for actions and results.

Influence: partners and builds relationships to drive effective training.

Decision Making: uses problem‑solving skills and information to reach optimal decisions timely.

Communication: willing to work on the floor on all shifts in a heavy manufacturing environment.

Quality: ensures quality while minimizing waste.

Technical Skills

1–3 years of training experience (On‑The‑Job training or similar) in a manufacturing environment.

2–4 years of experience working in a manufacturing environment.

Knowledge of Learning Management Systems preferred.

Other Qualifications

Influencing ability.

Problem Solving & Continuous Improvement mindset.

What we offer

Corporate culture based on integrity, respect, accountability, and excellence.

Comprehensive training with numerous learning and development opportunities.

Attractive wage, reflecting skills, competencies, and potential.

A career with a global packaging company where sustainability, safety and inclusion are foundational to daily work.

The salary range is $60,000-$70,000 per year, depending on your role, level, and location. Benefits include a short‑term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, paid sick leave as required by state/local law, 10 days of paid vacation, and 10 days of paid holidays. Your pay will be based on your work location and other factors, such as your skills, experience, and education. To learn more about the specific salary range for your preferred location, please contact your recruiter during the hiring process. You may apply online at www.westrock.com/company/careers and the application window is expected to close by 06-Feb-2026.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

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