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StoryPoint

Community Specialist

StoryPoint, Granite Heights, Wisconsin, United States

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We are seeking a Community Specialist who will act as a sales professional responsible for leasing a senior living community. By creating and following a strategic business plan, the ideal candidate will manage their sales funnel, create urgency with prospects, and follow a sales process through closing to achieve optimal occupancy and revenue targets.

Required Experience for a Sales Director

Previous experience in sales with a proven track record of meeting and exceeding sales goals

An understanding of the senior market and various senior living products is a plus but not a requirement. We encourage all types of successful sales professionals to apply!

Desire to listen to, connect with, and serve seniors by matching their needs to our service offerings and successfully move them into our communities

Aggressive sales instinct with the ability to close while maintaining compassion for our customers

Ability to manage time effectively

Must exhibit a high degree of initiative and creativity, good judgment, and professional ethics

Must possess strong leadership skills to work effectively both independently and as a team

Excellent communication and presentation skills

Demonstrated aptitude for problem‑solving; ability to determine solutions for clients

Microsoft Office and Salesforce proficiency is desirable

Some travel may be required

Primary Responsibilities of a Sales Director

Manages all occupancy and revenue goals for the community

Utilizes Salesforce to accurately manage sales funnels, conversion ratios, and move‑in metrics

Complies with Fair Housing and Federal Trade Commission requirements

Seeks new opportunities to expand our growing number of referral sources

Make daily outbound calls to prospective customers in database to schedule visits and tours

Manages the leasing center on site during the construction phase

Provides tours of models or vacant apartments to future residents and referral agency network

Assists with marketing initiatives and resident events

Serves as an educational resource for residents, caregivers, and staff members

Promotes the organization in a positive manner and sets the example for organization standards for excellence

Maintains effective communication and cross collaboration throughout the community

Coordinates occupancy, goals and resident/prospect information

Prepares and manages all relative reports

Willingness to work a flexible schedule to include evenings, weekends, or “non-traditional” work hours as business demands dictate

Connecting Seniors, Families and Communities For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.

Equal Opportunity Employer

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