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Intake Specialist - Personal Injury - Contract to Hire

Toplawjobs, West Palm Beach, Florida, United States, 33412

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Legal Client Intake Specialist

West Palm Beach, FL | In-Office Temporary-to-Hire | Full-Time

Our client, a well-established law firm in West Palm Beach, is seeking an experienced Legal Client Intake Specialist to serve as the first point of contact for the firm. This role is ideal for someone who thrives on client interaction, brings prior law firm experience (personal injury strongly preferred), and understands the importance of making an excellent first impression.

This is an in-office, full-time, temporary-to-hire opportunity, offering a clear path to long-term placement for the right candidate.

Why This Role? You will be the voice of the firm, guiding potential clients through their first interaction and helping set the tone for their experience. If you are professional, organized, and calm under pressure, this is an outstanding opportunity to grow within the legal field.

What We’re Looking For The ideal candidate is dependable, detail-oriented, and genuinely enjoys helping people during stressful moments. You should be comfortable juggling multiple priorities while maintaining accuracy and professionalism.

Required Qualities

Pleasant, professional phone presence

Strong customer service and communication skills

Highly organized with strong attention to detail

Ability to multitask in a fast-paced environment

Comfortable gathering detailed information from potential new clients

Prior law firm experience (personal injury preferred)

Key Responsibilities

Answer and manage incoming phone calls

Respond to email inquiries from prospective clients

Follow up with potential new clients in a timely and professional manner

Obtain and document intake information accurately

Prepare and maintain detailed intake lists and records

Set up and manage client information within the firm’s database

Request and track intake forms from prospective clients

Position Details

In-office role (West Palm Beach, FL)

Full-time hours

Temporary-to-hire opportunity

How to Apply For immediate consideration, please email your resume to:

Karen Morrick Legal Search Solutions Karen@TopLawJobs.com

Job# 16262

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