J & K Communications Inc.
Benefits:
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
J & K Communications, Inc. is seeking an organized, dependable, and self‑motivated professional to join our Indianapolis office team. This role is ideal for someone who enjoys supporting customers, sales, and internal operations while working both independently and collaboratively with team members.
This position serves as a key support role for office operations, customer service, and sales coordination while working closely with technical staff, purchasing, and leadership to ensure smooth daily operations.
Key Responsibilities This list is not all-inclusive and may expand as business needs evolve.
Customer Service & Front Office Support
Greet customers and assist with counter sales
Answer incoming calls and respond to customer emails professionally and promptly
Follow up with customers to resolve questions or concerns
Establish, update, and maintain customer records and files
Sales & Administrative Support
Assist sales representatives with quotes, invoices, scheduling, reports, and small presentations
Prepare service contracts and customer licensing documentation
Audit and monitor customer orders and service orders for accuracy and completion
Support sales and technical staff with administrative coordination
Office & Operations Management
Support day-to-day office operations and procedures
Coordinate incoming and outgoing communication (email, phone, mail)
Manage office supplies, radios, and parts inventory for the location
Collaborate with purchasing and other departments as needed
Assist with staging and auditing job boxes before and after jobs
Shipping, Receiving & Equipment Handling
Check in radios and equipment from customers, technical staff, and factory returns
Inspect incoming equipment and coordinate outgoing shipments
Handle inbound and outbound UPS shipments
Process RMAs and warranty swaps
Submit warranty claims for radio repairs and track reimbursements
Skills & Qualifications
High school diploma or equivalent required
3–5 years of office, administrative, customer service, or sales support experience preferred
Strong organizational skills with the ability to prioritize and multitask
Excellent verbal, written, and listening communication skills
Proficiency in Microsoft Office 365 (Outlook, Word, Excel); Dynamics experience a plus
Ability to work independently with minimal supervision and collaboratively within a team
Positive, professional, and detail-oriented attitude
What We Offer Competitive wages
Positive, team-oriented work environment
Excellent benefits package including:
Paid holidays and earned time off
Medical, dental, and vision insurance
401(k) benefits
#J-18808-Ljbffr
401(k)
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
J & K Communications, Inc. is seeking an organized, dependable, and self‑motivated professional to join our Indianapolis office team. This role is ideal for someone who enjoys supporting customers, sales, and internal operations while working both independently and collaboratively with team members.
This position serves as a key support role for office operations, customer service, and sales coordination while working closely with technical staff, purchasing, and leadership to ensure smooth daily operations.
Key Responsibilities This list is not all-inclusive and may expand as business needs evolve.
Customer Service & Front Office Support
Greet customers and assist with counter sales
Answer incoming calls and respond to customer emails professionally and promptly
Follow up with customers to resolve questions or concerns
Establish, update, and maintain customer records and files
Sales & Administrative Support
Assist sales representatives with quotes, invoices, scheduling, reports, and small presentations
Prepare service contracts and customer licensing documentation
Audit and monitor customer orders and service orders for accuracy and completion
Support sales and technical staff with administrative coordination
Office & Operations Management
Support day-to-day office operations and procedures
Coordinate incoming and outgoing communication (email, phone, mail)
Manage office supplies, radios, and parts inventory for the location
Collaborate with purchasing and other departments as needed
Assist with staging and auditing job boxes before and after jobs
Shipping, Receiving & Equipment Handling
Check in radios and equipment from customers, technical staff, and factory returns
Inspect incoming equipment and coordinate outgoing shipments
Handle inbound and outbound UPS shipments
Process RMAs and warranty swaps
Submit warranty claims for radio repairs and track reimbursements
Skills & Qualifications
High school diploma or equivalent required
3–5 years of office, administrative, customer service, or sales support experience preferred
Strong organizational skills with the ability to prioritize and multitask
Excellent verbal, written, and listening communication skills
Proficiency in Microsoft Office 365 (Outlook, Word, Excel); Dynamics experience a plus
Ability to work independently with minimal supervision and collaboratively within a team
Positive, professional, and detail-oriented attitude
What We Offer Competitive wages
Positive, team-oriented work environment
Excellent benefits package including:
Paid holidays and earned time off
Medical, dental, and vision insurance
401(k) benefits
#J-18808-Ljbffr