Xerox AG
A leading technology solutions provider is seeking an Enterprise Helpdesk Analyst for second shift operations. The ideal candidate will have 2-5 years of experience in technical support, focused on delivering exceptional client service while managing complex technical challenges. Responsibilities include resolving escalated issues, managing accounts, and collaborating on process improvements. A strong background in troubleshooting Windows OS and Microsoft 365 is essential. This position offers a competitive salary and a comprehensive benefits package.
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