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Agency FIFTY3

Account Manager

Agency FIFTY3, Denver, Colorado, United States, 80285

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Compensation:

Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $60,000 - $65,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

We are

Agency FIFTY3

Be part of a growing team that’s changing how marketing is done in real estate. We constantly strive to produce the best work, look for ways to innovate, and challenge the status quo, we care about our client deliverables and stand behind our work from advanced digital marketing to high-quality creative and social campaigns.

Our love for marketing is rooted in our culture. Winner of Built in Colorado’s Best Place To Work and over 50 plus marketing awards, we’re a group of passionate team members who collaborate, are committed to growth and development, and spend time recognizing the team’s achievements.

Agency FIFTY3 is headquartered in Denver, CO. We are committed to building and sustaining a diverse, equitable, and inclusive environment where everyone feels comfortable to bring their best self to work. We value diverse backgrounds, perspectives, experiences, and skillsets.

Account Manager Our Account Managers have a client‑first perspective and can quickly build trusting relationships with others. Experienced in multifamily or student housing operations, they know how to communicate effectively with clients in our industry and meet client expectations, goals, and results. Utilizing a variety of resources from Project Managers to Subject Matter Experts, our Account Managers have all the ingredients to implement successful marketing results for our clients.

Responsibilities

Building collaborative relationships with clients

Accountable for client success metrics including growth, retention, and satisfaction (measured through NPS).

Working closely with clients to curate and guide the right marketing strategy for their portfolio.

Working closely with the Project Management Team and Subject Matter Experts to ensure completion of client projects and deliverables

Regularly meeting with their clients to maintain their strategy and ensure client satisfaction and success

Managing client expectations and timelines through clear communication by aligning customer needs with our industry expertise.

Desired Skills and Experience

Has experience in the multifamily or student housing industry.

Has previously worked in a marketing role (client‑side, agency, or within an internal team)

Has strong interpersonal, verbal and written communication skills, including the ability to explain complex ideas in a simple and concise manner.

Understands how to set, track, and achieve client success metrics.

Has a strong presence, influencing skills, presentation skills, and business insights. Demonstrates a desire for continuous learning, and improvement.

Has the ability to work in a fast‑paced, growing, and results‑oriented atmosphere.

Preferred experience with CRM tools and reporting suites.

A proven understanding of marketing tools and services

Qualifications

2 plus years of multifamily or student housing operations experience

1 Plus years of marketing or agency experience.

Experience with paid ad campaigns and/or creative campaigns

Proven experience with project management.

Training & Growth

How to run effective client meetings and navigate upselling techniques.

Developing strategies and achieving ROI across multiple channels.

CRM tools and reporting suites.

In‑depth knowledge of our marketing services and processes.

Perks & Benefits

Flexible work‑from‑home and remote work policy in the U.S.

401k with company match for eligible team members.

Life and Disability Insurance (100 percent Paid Life, STD, and AD and D).

Unlimited PTO and 10 paid holidays.

12 weeks of Paid Parental Leave (Maternity and Paternity) for eligible team members and primary caregivers of a newborn or adopted child.

Optional Health Savings Account, Flexible Savings Account, and Pet Insurance.

Leadership training and events, StrengthsFinder 2.0 assessment, and company‑paid book club to promote growth and development.

We are an Equal Opportunity Employer

Work Environment The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside.

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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