Sacred Heart University
and the job listing Expires on January 15, 2026
Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.
Responsibilities
BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.
Qualifications
2+ years of Sales and customer service experience required or current new college graduates with a focus in Business Administration/ Supply Chain/ Marketing and/or Professional Selling.
Knowledge in the logistics industry preferred.
Skills
Ability to thrive in a fast-paced environment and meet performance metrics.
Entrepreneurial and competitive spirit, passion, self-motivation.
Organization and attention to detail.
Adaptability, multi-tasking ability, sense of urgency.
Confident decision-making skills, problem-solving ability, and issue resolution skills.
Additional Information
This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
Onsite 5 days a week – Tampa, Florida
Full Medical, Dental & Vision benefit options
#J-18808-Ljbffr
Our Carrier Account Managers focus on building relationships with our #1 customer -our carriers. They negotiate rates and terms of freight movement to provide excellent customer service to grow the business. A Carrier Account Manager utilizes discretion and good judgment to manage and troubleshoot all aspects of freight movement.
Responsibilities
BUSINESS DEVELOPMENT: You will procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner to meet the client’s needs while establishing essential relationships.
CUSTOMER GROWTH: Provide consistent and exceptional service levels to carriers and internal customers to ensure pipeline growth to expand future capacity opportunities.
RELATIONSHIPS: Develop and grow carrier relationships through lead generation, cold-calling, and referrals.
FREIGHT OPERATIONS: Effectively analyze carriers and freight market to best meet our customers’ freight needs.
RESULTS: Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met.
COMMUNICATION: Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries.
Qualifications
2+ years of Sales and customer service experience required or current new college graduates with a focus in Business Administration/ Supply Chain/ Marketing and/or Professional Selling.
Knowledge in the logistics industry preferred.
Skills
Ability to thrive in a fast-paced environment and meet performance metrics.
Entrepreneurial and competitive spirit, passion, self-motivation.
Organization and attention to detail.
Adaptability, multi-tasking ability, sense of urgency.
Confident decision-making skills, problem-solving ability, and issue resolution skills.
Additional Information
This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible.
Onsite 5 days a week – Tampa, Florida
Full Medical, Dental & Vision benefit options
#J-18808-Ljbffr