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ARC Document Solutions

Small Format Print Production Operator

ARC Document Solutions, Houston, Texas, United States, 77246

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ARC Document Solutions, Inc. (NYSE: ARC) provides technology and services to businesses of all types, with a strong focus on the architectural, engineering, and construction industries. We support thousands of customer locations nationwide, operate 170 service centers worldwide, and offer secure cloud-based document storage. Learn more at www.e-arc.com.

Who We’re Looking For We are seeking a Print Production Operator to process orders, communicate with customers, operate small-format color and black & white printers, and run finishing and bindery equipment. This role directly supports ARC’s mission: To deliver our customers' time‑critical information whenever they want it, wherever they want it, in whatever form they want it.

Mandatory Experience

Xerox Versant 4100 digital high‑speed color and black & white printer

Xerox Nuvera 144 digital high‑speed black & white printer

Xerox D110 digital high‑speed black & white printer

Heavy Duty Champion Paper Cutter

Horizon Folding and Creaser Machines

Strong knowledge of various paper stocks

Laminating equipment

Custom tab creation

Finishing bindery (Coil, Wire‑O, GBC, screw posting, etc.)

Shrink‑wrapping machine

Software applications: Adobe, Fiery Command Station (v7.10.209), Photoshop, Xerox FreeFlow MakeReady (v9.0.25)

In This Role, You Will

Communicate effectively with customers and co‑workers

Receive, process, and prioritize orders based on customer needs, workload, and machine capabilities

Estimate job completion times and notify the Production Manager of any unmet requests

Process PDF files received via FTP, email, delivery, or walk‑in

Scan hard‑copy documents following standard operating procedures

Operate copier and bindery equipment

Work overtime when necessary (overtime is a condition of employment)

Prepare packages for shipment (UPS, FedEx, Airborne, couriers)

Maintain productivity standards with consistent accuracy and efficiency

Demonstrate thorough knowledge of duplicating materials and equipment

Maintain strong attention to detail

Follow processes and procedures accurately

Communicate job‑related information clearly and concisely

Perform other duties as assigned

Work Hours Monday–Friday, 8:00 AM – 5:00 PM

Requirements

High School Diploma or GED

Prior reprographics or printing experience

Customer service experience

Strong sense of urgency and responsiveness

High‑level working knowledge of:

Windows, Word, Excel, Outlook

Adobe software

Heavy‑duty paper cutters

What We Offer

Comprehensive benefits including medical, dental, vision, life insurance, and a 401(k) plan with company match

A culture that genuinely cares for its employees

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