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Closet Factory - Houston

Customer Service Rep

Closet Factory - Houston, Houston, Texas, United States, 77246

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Are you someone whose smile can be heard over the phone? Do you thrive in a fast-paced environment and love helping people? We’re looking for a friendly, enthusiastic, and task-oriented individual to be the voice of our company, handling incoming client calls, scheduling appointments, and providing top-tier support.

We’re a close-knit, hardworking team that values creativity, discipline, and collaboration. If you're passionate about customer service and enjoy working in a dynamic office where no two days are the same, we’d love to meet you!

Key Responsibilities:

Answer and manage incoming calls with a warm, professional demeanor

Schedule client appointments and follow up on inquiries

Provide support and solutions to client requests

Maintain accurate records and assist operations and sales staff

Collaborate with team members to ensure smooth office operations

What We’re Looking For:

High energy and enthusiastic phone communication skills

Brand Ambassador and true advocate of the company

Strong interpersonal skills and a customer-first mindset

Ability to prioritize tasks and manage multiple responsibilities

Excellent organizational and basic math skills

Proficiency in Microsoft Outlook and Office Suite

Experience with phone sales and appointment scheduling

Familiarity with Salesforce and QuickBooks Online is a plus

Why Join Us?

Supportive team environment

Opportunities to grow and contribute creatively

Fast-paced, engaging work atmosphere

A chance to make a real impact on client experience

Ready to bring your energy and expertise to our team?

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