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Squiz

Digital Strategy Consultant

Squiz, California City, California, us, 93504

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We are looking for a Digital Strategy Consultant to join our team in AMER. This role focuses on driving growth across our enterprise customer base by identifying opportunities, leading strategic engagements, and helping customers realise value from the Squiz Digital Experience Platform (DXP).

You will operate as a trusted advisor to enterprise customers—leading discovery workshops, shaping digital roadmaps, and partnering with Account Directors to convert opportunities into revenue. This role suits someone who thrives at the intersection of strategic thinking and commercial outcomes, and who can confidently engage stakeholders from operational teams through to executive leadership.

We're seeking, creative strategic thinkers with digital agency background and experience Why Join Us

Play a key role in driving growth across a 200+ enterprise customer base

Work on high-profile engagements with leading organisations across AMER

Join a team that values strategic thinking, commercial impact, and customer outcomes

Opportunity to shape consulting practices and contribute to a growing function with leadership visibility

What you’ll be doing: What You'll Do

Digital Consulting and opportunity Development

Partner with Account Directors to identify and qualify opportunities across the customer portfolio

Lead customer discovery conversations to uncover business challenges and digital ambitions

Create and deliver compelling pitches that connect customer needs to Squiz DXP capabilities

Develop proposals, business cases, and investment recommendations that drive buying decisions

Support deal progression by addressing objections, building consensus, and demonstrating value

Strategic Engagements and Customer Workshops

Design and facilitate strategic workshops with operational and executive level stakeholders that assess customer maturity and identify improvement opportunities

Deliver actionable roadmaps and recommendations tailored to customer context and priorities - bridging the gap between business strategy, end user experience and technology enablers

Conduct lean, high-impact assessments that inform both sales strategy and customer success planning

Shape DXP adoption strategies that drive platform utilisation and long-term retention

Customer Advisory

Act as a subject matter expert on digital experience best practices, web strategy, and DXP capabilities

Advise customers on personalisation, content strategy, portal design, and digital transformation approaches

Translate complex technical capabilities into business outcomes that resonate with executive sponsors

Build trusted relationships that position Squiz as a strategic partner, not just a vendor

Collaboration and Practice Development

Contribute to the development of consulting frameworks, templates, and sales enablement materials

Share insights and learnings with Account Directors, Customer Success, and Product teams

Support the evolution of consulting offerings based on market feedback and customer needs

We’re looking for someone who has: Experience and Background

3-6 years experience in a consulting, solution sales, or digital advisory role

Proven track record of contributing to revenue outcomes through consulting-led sales motions

Background in digital agency, management consulting, or enterprise SaaS environments

Experience working with enterprise customers in government, higher education, financial services, telecommunications, or utilities

Skills and Capabilities

Exceptional presentation and storytelling skills—able to command a room and tailor messaging to audience

Strong commercial acumen with ability to identify opportunities, size deals, and articulate ROI

Strategic thinking capabilities with ability to synthesise complexity into clear recommendations

Excellent written communication—proficient in creating visually engaging proposals and presentations

Comfortable navigating ambiguity and adapting approach based on customer dynamics

Ability to challenge customer thinking and introduce new perspectives with credibility

Attributes

Energised by customer interaction and the pursuit of commercial outcomes

Confident engaging senior stakeholders and building executive-level relationships

Collaborative mindset with ability to work across functions to achieve shared goals

Intellectually curious with genuine interest in digital trends and emerging technologies

Pragmatic and outcomes-focused—prioritises impact over process

Who we are: Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as you are - We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

Flexibility in your work environment with Squiz Flex—work where and how you feel most productive

Generous paid parental leave and company shutdown during the festive period

Access to professional development resources and career advancement opportunities

A culture that celebrates diversity and encourages collaboration along with an open-door policy

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