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Sitel Corp.

Seasonal CX Team Lead — Drive Performance & Client Impact

Sitel Corp., Morristown, Tennessee, us, 37815

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A global customer experience leader is seeking a Seasonal Leader to oversee Customer Service Agents in Morristown, Tennessee. This role involves managing agent performance, providing training, and ensuring service levels are met during high-demand periods. The ideal candidate should have a high school diploma and at least one year of relevant experience, including six months in a call center. Strong leadership and communication skills are essential. This temporary role lasts up to 6 months, requiring a commitment to drive team performance and manage client interactions. #J-18808-Ljbffr