Sitel Corp.
Seasonal CX Team Lead — Drive Performance & Client Impact
Sitel Corp., Morristown, Tennessee, us, 37815
A global customer experience leader is seeking a Seasonal Leader to oversee Customer Service Agents in Morristown, Tennessee. This role involves managing agent performance, providing training, and ensuring service levels are met during high-demand periods. The ideal candidate should have a high school diploma and at least one year of relevant experience, including six months in a call center. Strong leadership and communication skills are essential. This temporary role lasts up to 6 months, requiring a commitment to drive team performance and manage client interactions.
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