Mills Properties Inc.
Mills Properties is an award-winning property management company with 34 communities located throughout St. Louis, Kansas City and Columbia, MO – and growing. Our success is rooted in the hard work and unfaltering dedication of our team members. Driven by our mission of providing the setting for living life’s best moments, we desire to see our team members excel and leave work every day with a sense of pride and accomplishment.
Mills Properties Core Values:
Act Like an Owner
Find a Better Way
Go the Extra Mile
Pay it Forward
Achieve Together
We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a
2025-2026 Top Employee Benefits Award Winner.
This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits.
Our Total Rewards Package Includes:
Base Pay
– Your regular salary or hourly wage, paid on our standard payroll schedule
Incentive Pay
– KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
Benefits
– Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
Retirement Contributions
– 401(k) employer sponsored plan and contributions
Health Savings Account HSA
– Employer contributions
Paid Time Off (PTO)
– Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations
Paid Holidays
– Thirteen paid holidays per year
Professional Development
– Training, certifications, or career development investments tailored to specific roles and development plans
Pet Insurance
- Discounted options
Team Member Assistance Fund
– For team member qualifying events when criteria is met
Vacation Travel Incentive Program
– travel/vacation voucher for team members when key tenure milestones are reached
Stipends
– Vehicle and mobile device stipends and mileage reimbursement for eligible team members
Other Perks and Allowances
– Work clothing allowances, referral bonuses and team events, anniversary gifts
About the role We are seeking a high-energy sales leader who thrives on creating exceptional first impressions and delivering outstanding customer experience. As the Leasing Manager, you’ll guide prospective residents in finding their ideal apartment home while cultivating lasting relationships with current residents. You’ll lead and motivate the leasing team to achieve occupancy and retention goals, ensuring every interaction reflects our commitment to excellence.
Pay is based on experience — starting pay is
$19.80/HR
How you will be successful
Own the leasing process from introduction to move‑in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following‑up with prospects, closing the sale, completing lease documents, and inspecting units to ensure a great “move‑in experience”
Provide supervision and coaching to the leasing team promoting an open and collaborative environment
Oversee leasing and renewal processes, direct leasing team’s activities, and communicate expectations to achieve leasing and resident retention goals
Exhibit “servant‑first” leadership by putting the needs of the leasing team first, providing training and development to continually enhance individual and overall work team performance, and ensuring all necessary resources are available for the team to perform at the highest level
Review staff performance regularly and hold associates accountable through training and mentoring
Partner with the marketing team to utilize creative marketing and social media strategies thereby increasing qualified property traffic and closing ratios
Assist property manager with daily and weekly reports, resident communications, move‑out inventory, etc.
Assist with planning, preparation, and execution of resident functions
Support the maintenance team by inspecting grounds to ensure curb appeal and property appearance, maintain property cleanliness by picking up litter, and communicating service needs
Maintain positive communication with residents and provide excellent service through courteous and timely responses to their needs and concerns
Maintain accurate and in-depth knowledge of the property, other Mills properties and local competitors
Perform the duties of the leasing consultant when needed Maintain a professional and organized work environment
Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
What you need
High school diploma or GED; college degree preferred
Three years’ experience in the multi‑family property management or similar field with at least 1 year leasing
CALP certification preferred but not required
Demonstrated leadership and coaching skills with ability to coach and mentor
Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
Proven ability to maintain composure against obstacles; solving problems with keen insight
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer.
This description is not intended to be, and should not be construed as, an all‑inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
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Mills Properties Core Values:
Act Like an Owner
Find a Better Way
Go the Extra Mile
Pay it Forward
Achieve Together
We invest heavily in our team members with our Total Rewards Package. We are proud to share Mills Properties has been recognized as a
2025-2026 Top Employee Benefits Award Winner.
This includes both Missouri and National recognition in the areas of medical, dental, vision, life, disability, flexibility and time off, retirement and other supplemental benefits.
Our Total Rewards Package Includes:
Base Pay
– Your regular salary or hourly wage, paid on our standard payroll schedule
Incentive Pay
– KPI/Performance-based bonuses, maintenance emergency call back pay and multi-site support incentive pay – all for eligible team members only
Benefits
– Employer-paid benefits, including health, dental, vision, life insurance, and disability coverage for full time team members, Employee Assistance Program
Retirement Contributions
– 401(k) employer sponsored plan and contributions
Health Savings Account HSA
– Employer contributions
Paid Time Off (PTO)
– Vacation, sick time, and personal days (Accrue 18 days first year). Active military team members are also provided up to five (5) paid workdays per calendar year for military training, drill, or related short-term service obligations
Paid Holidays
– Thirteen paid holidays per year
Professional Development
– Training, certifications, or career development investments tailored to specific roles and development plans
Pet Insurance
- Discounted options
Team Member Assistance Fund
– For team member qualifying events when criteria is met
Vacation Travel Incentive Program
– travel/vacation voucher for team members when key tenure milestones are reached
Stipends
– Vehicle and mobile device stipends and mileage reimbursement for eligible team members
Other Perks and Allowances
– Work clothing allowances, referral bonuses and team events, anniversary gifts
About the role We are seeking a high-energy sales leader who thrives on creating exceptional first impressions and delivering outstanding customer experience. As the Leasing Manager, you’ll guide prospective residents in finding their ideal apartment home while cultivating lasting relationships with current residents. You’ll lead and motivate the leasing team to achieve occupancy and retention goals, ensuring every interaction reflects our commitment to excellence.
Pay is based on experience — starting pay is
$19.80/HR
How you will be successful
Own the leasing process from introduction to move‑in. This includes greeting guests, identifying their housing needs, touring the property, showing apartments, explaining lease criteria, determining eligibility based on established criteria, following‑up with prospects, closing the sale, completing lease documents, and inspecting units to ensure a great “move‑in experience”
Provide supervision and coaching to the leasing team promoting an open and collaborative environment
Oversee leasing and renewal processes, direct leasing team’s activities, and communicate expectations to achieve leasing and resident retention goals
Exhibit “servant‑first” leadership by putting the needs of the leasing team first, providing training and development to continually enhance individual and overall work team performance, and ensuring all necessary resources are available for the team to perform at the highest level
Review staff performance regularly and hold associates accountable through training and mentoring
Partner with the marketing team to utilize creative marketing and social media strategies thereby increasing qualified property traffic and closing ratios
Assist property manager with daily and weekly reports, resident communications, move‑out inventory, etc.
Assist with planning, preparation, and execution of resident functions
Support the maintenance team by inspecting grounds to ensure curb appeal and property appearance, maintain property cleanliness by picking up litter, and communicating service needs
Maintain positive communication with residents and provide excellent service through courteous and timely responses to their needs and concerns
Maintain accurate and in-depth knowledge of the property, other Mills properties and local competitors
Perform the duties of the leasing consultant when needed Maintain a professional and organized work environment
Embrace Mills values applying to all areas of responsibility and abide by Mills policies and procedures
What you need
High school diploma or GED; college degree preferred
Three years’ experience in the multi‑family property management or similar field with at least 1 year leasing
CALP certification preferred but not required
Demonstrated leadership and coaching skills with ability to coach and mentor
Compelling communicator with strong negotiating, interpersonal, written and verbal communication skills
Proven ability to maintain composure against obstacles; solving problems with keen insight
Adept at building relationships and working in a team environment with proven track record of sharing ideas, providing encouragement, building on other’s ideas, giving due appreciation and bringing out the best in others
Mills Properties, Inc. is an Equal Opportunity Employer.
This description is not intended to be, and should not be construed as, an all‑inclusive list of all responsibilities, skills, efforts, or working conditions associated with the job. While this description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
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