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The Strickland Group

Asset Management Specialist

The Strickland Group, Atlanta, Georgia, United States, 30383

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Join Our Growing Team as an Asset Management Specialist! Are you a strategic leader with a passion for delivering exceptional customer experiences? We are seeking a dynamic and results-driven Asset Management Specialist to oversee and enhance our customer service operations. In this role, you’ll lead a dedicated team, optimize processes, and ensure customer satisfaction while contributing to the company’s continued success.

Why You’ll Love This Role:

Leadership Opportunity : Take charge of a talented team and drive impactful results.



Work-Life Balance : Enjoy a flexible schedule with full-time opportunities.

Career Growth : Access leadership development programs and advancement opportunities.

Competitive Pay : Earn a stable income with performance-based bonuses.

Responsibilities:

Oversee daily customer operations, ensuring exceptional service delivery.

Lead, mentor, and inspire a team of customer service professionals.

Develop and implement strategies to improve customer satisfaction and operational efficiency.

Analyze key performance metrics and generate actionable insights.

Collaborate with cross-functional teams to align operational goals with business objectives.

Handle escalated customer concerns and provide effective resolutions.

Continuously identify and implement process improvements.

What We’re Looking For:

Proven experience in customer service management or operations leadership.

Strong leadership and team management skills.

Exceptional problem-solving and decision-making abilities.

Excellent communication and interpersonal skills.

Ability to analyze data and drive results through actionable insights.

Paid leadership training and professional development.

Health insurance and retirement plans.

Performance bonuses and recognition programs.

Opportunities for career advancement and leadership growth.

Ready to Lead and Make an Impact? If you're passionate about leading teams, driving operational excellence, and delivering world‑class customer service, apply today! Join us and play a key role in shaping our customer experience strategy.

Your leadership journey starts here. Let’s build exceptional customer experiences together!

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