Long Beach Marina & Surf City
Membership Coordinator / Sales
Long Beach Marina & Surf City, Long Beach, California, us, 90899
StretchLab is seeking a high energy, passion filled and sales motivated Sales Associate that is fitness minded and has a love for community and for our brand at our brand new studio that islocated in the Long Beach Marketplace shopping center at Pacific Coast Highway and 2 nd Street near the Long Beach marina.
Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one‑on‑one assisted and group stretching. With co‑founders coming from the personal training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world class stretching session. StretchLab currently has more than 100 locations open nationwide with immediate plans for expansion.
StretchLab Long Beach Marina is among the newest studios in the franchise network. At StretchLab, we aim to improve lives through the power of stretch. We coach our clients to improved health, flexibility, and mobility and exceed their expectations by applying our individual and team knowledge to the issues they face. We accomplish this by actively listening and honest communication. Personal integrity, a commitment to excellence, and a dedication to our clients and colleagues set our studio apart from all others. Sales Associates will live these ideals and work with the team towards success.
Position The purpose of the Membership Coordinator is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into introductory stretches and, eventually, full memberships. The Sales Associate also assists with booking current members and troubleshooting membership issues. Fitness knowledge or background is preferred but not required.
Requirements
Excellent sales, communication, and customer service skills required
Goal‑oriented with an ability to achieve sales in memberships for one‑on‑one and group assisted stretch and retail
Must be able to work weekends and evenings
Part‑time position typically between 25 and 35 hours per week, with possibility of more.
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in‑person, phone and email; bilingual candidates encouraged to apply
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional local travel may be required
Responsibilities
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm prospective clients into introductory stretches or classes
Greet and check‑in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Participate in pop‑up marketing events through pre‑sales and beyond, including the set‑up, event, and break‑down of temporary facilities
Manage social media accounts and send periodic email to members under the general manager’s supervision
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a complementary wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow‑up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
Ensure studio is clean and tidy; adhere to strict COVID‑19 cleaning practices
Other duties as assigned
Compensation & Perks
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Job Type:
Part‑time; potential for full‑time; hourly
Pay:
Depends upon Experience, skills, and qualifications
Experience fitness: 1 year (Preferred) sales: 1 year (Preferred)
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Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one‑on‑one assisted and group stretching. With co‑founders coming from the personal training industry, StretchLab has created a variety of offerings to empower clients to ‘Live Long’. StretchLab has gathered a team of experts already certified in an array of related fields – physical therapy, chiropractic medicine, yoga, Pilates, and more – and brought in the world’s leading authority on stretching and flexibility to deliver on the promise of having the finest team of stretching professionals gathered anywhere. StretchLab’s proprietary Flexologist ™ training ensures that their clients receive a world class stretching session. StretchLab currently has more than 100 locations open nationwide with immediate plans for expansion.
StretchLab Long Beach Marina is among the newest studios in the franchise network. At StretchLab, we aim to improve lives through the power of stretch. We coach our clients to improved health, flexibility, and mobility and exceed their expectations by applying our individual and team knowledge to the issues they face. We accomplish this by actively listening and honest communication. Personal integrity, a commitment to excellence, and a dedication to our clients and colleagues set our studio apart from all others. Sales Associates will live these ideals and work with the team towards success.
Position The purpose of the Membership Coordinator is to assist the General Manager with new membership sales by bringing new members to the studio and booking them into introductory stretches and, eventually, full memberships. The Sales Associate also assists with booking current members and troubleshooting membership issues. Fitness knowledge or background is preferred but not required.
Requirements
Excellent sales, communication, and customer service skills required
Goal‑oriented with an ability to achieve sales in memberships for one‑on‑one and group assisted stretch and retail
Must be able to work weekends and evenings
Part‑time position typically between 25 and 35 hours per week, with possibility of more.
Ability to learn and use the Club Ready software system
Ability to stand or sit for up to 8 hours throughout the workday
Must be fluent in English and have excellent communication skills via in‑person, phone and email; bilingual candidates encouraged to apply
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Daily and/or occasional local travel may be required
Responsibilities
Assist the General Manager with the sales process of lead generation, follow up, and close
Book and confirm prospective clients into introductory stretches or classes
Greet and check‑in clients and prospects when they enter the studio
Conduct tours of the facility while establishing a relationship and targeting individual’s needs and wants
Participate in pop‑up marketing events through pre‑sales and beyond, including the set‑up, event, and break‑down of temporary facilities
Manage social media accounts and send periodic email to members under the general manager’s supervision
Maintain acceptable level of personal sales production
Emphasize and enforce objectives of the club as a complementary wellness provider
Present available services to current or prospective members
Book quality appointments to achieve monthly sales quota and follow‑up with leads and missed intro classes
Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
Ensure studio is clean and tidy; adhere to strict COVID‑19 cleaning practices
Other duties as assigned
Compensation & Perks
Competitive compensation based on experience
Free or discounted memberships
Commission paid on sales
Opportunity for bonus based on performance
Opportunities for growth within the studios, including additional sales and management opportunities
Job Type:
Part‑time; potential for full‑time; hourly
Pay:
Depends upon Experience, skills, and qualifications
Experience fitness: 1 year (Preferred) sales: 1 year (Preferred)
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