SAP SE
MarTech Business Product Owner Adobe (AJO, AEP, CJA)
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
What you’ll do
Define the business product vision, strategy, and roadmap for Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
Ensure implementations comply with SAP internal policies, data privacy regulations, and industry standards.
Capture business requirements and define use cases across journeys and analytics.
Co‑design customer journeys that reflect real‑world buyer behavior, account dynamics, and business goals.
Partner with data teams to integrate CRM, marketing automation, and other systems for clean, actionable data.
Lead user acceptance testing (UAT) from a business perspective, validating journeys and analytics implementations.
Drive stakeholder adoption through enablement content, training, and change management.
Monitor journey and analytics performance post‑launch, iterating and optimizing based on insights.
Manage product backlog, prioritize features, and guide delivery teams.
Participate in governance bodies such as steering committees, architecture boards, change advisory boards (CAB), and portfolio review meetings.
Assign SAP subject matter experts (SMEs) to project tasks as required.
Define governance and user model expectations for AJO, AEP, and CJA usage.
What you bring
5+ years of proven experience as a Product Owner or Product Manager in marketing automation, CRM, journey orchestration, or analytics platforms.
Hands‑on expertise with Adobe Journey Optimizer (AJO) and at least one of Adobe Experience Platform (AEP) or Customer Journey Analytics (CJA).
Omnichannel marketing business understanding and experience.
Strong understanding of B2B marketing, sales processes, and customer experience design.
Ability to define, monitor, and act on KPIs demonstrating business value.
Skilled in backlog management, agile delivery, and cross‑functional alignment.
Strong communication and facilitation skills with the ability to drive adoption and support change management.
Knowledge of data privacy, compliance standards, and governance frameworks.
Bachelor’s or Master’s degree in Computer Science, Marketing Technology, Data Science, Business Administration, or a related field.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, protected veteran status, or disability.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team:
Careers@sap.com .
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Qualified applicants will receive consideration for employment … (additional EEO statement continues).
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What you’ll do
Define the business product vision, strategy, and roadmap for Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), and Customer Journey Analytics (CJA).
Ensure implementations comply with SAP internal policies, data privacy regulations, and industry standards.
Capture business requirements and define use cases across journeys and analytics.
Co‑design customer journeys that reflect real‑world buyer behavior, account dynamics, and business goals.
Partner with data teams to integrate CRM, marketing automation, and other systems for clean, actionable data.
Lead user acceptance testing (UAT) from a business perspective, validating journeys and analytics implementations.
Drive stakeholder adoption through enablement content, training, and change management.
Monitor journey and analytics performance post‑launch, iterating and optimizing based on insights.
Manage product backlog, prioritize features, and guide delivery teams.
Participate in governance bodies such as steering committees, architecture boards, change advisory boards (CAB), and portfolio review meetings.
Assign SAP subject matter experts (SMEs) to project tasks as required.
Define governance and user model expectations for AJO, AEP, and CJA usage.
What you bring
5+ years of proven experience as a Product Owner or Product Manager in marketing automation, CRM, journey orchestration, or analytics platforms.
Hands‑on expertise with Adobe Journey Optimizer (AJO) and at least one of Adobe Experience Platform (AEP) or Customer Journey Analytics (CJA).
Omnichannel marketing business understanding and experience.
Strong understanding of B2B marketing, sales processes, and customer experience design.
Ability to define, monitor, and act on KPIs demonstrating business value.
Skilled in backlog management, agile delivery, and cross‑functional alignment.
Strong communication and facilitation skills with the ability to drive adoption and support change management.
Knowledge of data privacy, compliance standards, and governance frameworks.
Bachelor’s or Master’s degree in Computer Science, Marketing Technology, Data Science, Business Administration, or a related field.
Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender, sexual orientation, protected veteran status, or disability.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team:
Careers@sap.com .
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Qualified applicants will receive consideration for employment … (additional EEO statement continues).
#J-18808-Ljbffr