Global Channel Management, Inc
Eyewear Customer Service Rep
Global Channel Management, Inc, Lawrenceville, Georgia, United States, 30243
About the job Eyewear Customer Service Rep
Eyewear Customer Service Rep needs 1+ years experience Eyewear Customer Service Rep requires: Must have eyewear, proven experience High school Familiarity with electronic communication methods such as email, instant messaging and chat services Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions Prioritize and problem solve customer issues and concerns. Manage customer late lists, moving late jobs through the lab and communicating with customers. Perform other duties within the customer service department or other areas as assigned Maintain a clean and organized work environment. Observe all company policies, rules, and safety practices.
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Eyewear Customer Service Rep needs 1+ years experience Eyewear Customer Service Rep requires: Must have eyewear, proven experience High school Familiarity with electronic communication methods such as email, instant messaging and chat services Provide quality customer service by answering outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions Prioritize and problem solve customer issues and concerns. Manage customer late lists, moving late jobs through the lab and communicating with customers. Perform other duties within the customer service department or other areas as assigned Maintain a clean and organized work environment. Observe all company policies, rules, and safety practices.
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