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Allwhere

Business Operations Analyst

Allwhere, New York, New York, us, 10261

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allwhere is a D.E. Shaw–backed tech startup reimagining how companies manage IT assets for distributed teams. Whether remote, hybrid, or in-office, we make it seamless to procure, ship, and track the equipment teams need to stay productive. We’re growing fast—and looking for sharp operators who thrive in dynamic environments and want to help scale high‑impact systems from the ground up.

The Role We're looking for a data-driven and proactive Business Operations Analyst to support strategic initiatives across the company’s operations. You’ll partner closely with cross‑functional teams—asset management, procurement, order management, product and leadership—to uncover insights, optimize systems, and lead data‑backed decision‐making. This role is ideal for someone who thrives in ambiguity, excels at creating clarity through data, and loves building solutions to complexity.

What You’ll Do

Own and enhance dashboards that track key KPIs across operations, support, supply chain, and customer success

Write and optimize queries to extract, clean, and analyze data from internal and third‑party platforms

Deliver high‑quality, actionable insights through ad hoc and recurring reporting

Identify performance trends, inefficiencies, and improvement opportunities using structured data analysis

Collaborate with stakeholders to define and evolve operational KPIs and OKRs

Translate complex datasets into concise recommendations for cross‑functional teams

Partner with operations leadership to refine workflows, improve SLAs, and scale solutions

Help vet and implement tools for reporting, communication, and automation

Document new workflows and enable teams with clear SOPs and playbooks

Support the execution of cross‑functional initiatives—scoping requirements, building timelines, and ensuring follow‑through

Track progress across operations, tooling, and customer‑impacting projects

Help scale infrastructure to support new regions, services, or customer segments

What We’re Looking For

3–5 years of experience in business operations, data analytics, consulting, or similar cross‑functional roles

Strong SQL skills and comfort working directly with raw datasets

Experience with BI/reporting tools (e.g., Sigma, Power BI, Tableau, or similar)

Proficiency in Google Sheets/Excel for intermediate modeling and reporting

Exceptional attention to detail and ability to synthesize complex information into clear recommendations

Experience in fast‑paced environments or startups, with a hands‑on, get‑things‑done approach

Bonus: Familiarity with AI tools and software like Netsuite, Airtable & Zendesk

Why Join allwhere

Shape data and operations at a high‑growth, early‑stage company backed by top‑tier investors

Work cross‑functionally with visibility across the business

Gain early ownership and grow your impact as we scale

Collaborate with a driven, supportive, and humble team

Hybrid Work Environment with Bryant Park Offices

Equity in an Early Stage Start Up

Salary Compensation range of $100,000 to $130,000

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