Wisconsin Staffing is hiring: Employee Relations Partner in Madison

Employee Relations Partner I

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Employee Relations (ER) Partner I is the entry point into the Employee Relations job family. This role provides foundational support to the ER team by handling administrative tasks, intake and triage responsibilities, and assisting with lower-complexity employee relations matters. The ER Partner I collaborates with other members of the ER Team, HR Business Partners (HRBPs), members from other HR Centers of Excellence (COEs), Legal, Compliance, and other internal stakeholders to ensure compliance with employment laws, consistent processes and positive employee experiences. Work is completed with close guidance, oversight, and direction from more senior ER team members. Performs other duties as assigned. This role is ideal for early-career professionals with 1-2 years of experience, preferably in Human Resources, Employee Relations, or a related field, who are interested in building their ER knowledge and capabilities.

Key Accountabilities

• ER Intake, Triage & Administrative Support
• Manage administrative, intake and follow up communication responsibilities for ER cases coming in from a variety of channels, including but not limited to our ServiceNow and EthicsPoint systems
• Conduct initial triage for accommodation and hybrid-model exception request cases, including:
• Sending case acknowledgments
• Distributing required forms
• Reviewing submissions for completeness
• Scheduling interactive process and/or intake meetings with managers
• Sending case response communications after coordinating with managers, as appropriate
• Manage the ServiceNow ER case intake queue, ensuring cases are accurately logged, prioritized, and assigned
• Review termination submissions from leaders for completeness, accuracy, and correct application of PTO payout eligibility
• Respond to personnel file requests in compliance with state and federal timelines
• Manage other compliance related activities including:
• Employment notice and poster compliance across Medica (including audits, updates, and distribution)
• Affirmative-action and EEO1 reporting
• Continuous monitoring for sanctions and exclusions
• Employee Relations Support