Hi, Future Homie!
At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.
We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?
Your Impact Starts Here
We're seeking an ambitious, creative, and community-focused Social & Community Manager to transform our social presence into a thriving ecosystem of engaged customers and passionate advocates. This hands-on, strategic role will report to our Director of Brand & Integrated Marketing and work collaboratively across teams to build authentic connections that drive measurable business growth.
These are the key ways you'll contribute and create impact in this role:
Social Media Excellence: Own and elevate our organic social strategy and execution across Instagram, TikTok, Facebook, LinkedIn, Twitter/X, and emerging platforms. Create compelling daily content that sparks conversations, drives engagement, and builds a vibrant community of small business owners who champion our brand.
Community Building & Engagement: Transform followers into an active, supportive community. Respond to customers, moderate discussions, and create interactive experiences that make our social channels the go-to destination for small business insights, peer support, and success stories.
Customer Advocacy Program Leadership: Build and launch a customer advocacy program from scratch. Identify power users and create exclusive experiences that turn satisfied customers into vocal brand champions who drive social proof and referrals.
Cross-Functional Partnership: Partner with Creative, Product Marketing, Content, Growth, and Customer Success teams to amplify impact across all marketing initiatives.