Logo
Swift7 Consultants

Customer Service Agent

Swift7 Consultants, San Antonio, Texas, United States, 78208

Save Job

Company Description At

Swift7 Consultants , we are a forward-thinking consulting firm committed to delivering excellence, professionalism, and innovative solutions to our clients. Our team thrives in a collaborative and fast-paced environment where talent is valued, growth is encouraged, and professionalism is at the core of everything we do.

Job Description We are seeking a motivated and professional

Customer Service Agent

to join our San Antonio team. In this role, you will be the first point of contact for our clients, providing outstanding support and ensuring a seamless customer experience.

Responsibilities

Respond to client inquiries promptly and professionally via phone, email, and other communication channels.

Resolve customer concerns and provide accurate information about our services.

Maintain detailed records of client interactions and transactions.

Collaborate with internal teams to ensure client satisfaction and problem resolution.

Identify opportunities to improve customer experience and contribute to process enhancements.

Qualifications

Strong communication and interpersonal skills.

Professional and courteous demeanor.

Ability to manage multiple tasks efficiently.

Problem-solving mindset with attention to detail.

Willingness to learn and adapt in a fast-paced environment.

Additional Information

Competitive salary ($43,000 - $46,000 per year).

Opportunities for career growth and professional development.

Supportive and collaborative work environment.

Comprehensive training and skill-building opportunities.

Full-time position.

#J-18808-Ljbffr