Equity Bank
Personal Banker
Position: Personal Banker; Department: Retail Banking; Location: Higginsville, MO (On-Site); Job Type: Full-Time/Hourly
Jump start your career at
Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create a superior experience and service. At
Equity Bank
we’ll help you invest in your community through volunteer opportunities that align with our company initiatives and core values.
Responsibilities And Expectations Key Responsibilities
Conduct professional client conversations that build and sustain trust and credibility
Discover key life events happening with clients to ensure bank products and services are meeting financial needs
Recommend and provide accounts, loans, and services that match clients’ financial needs
Promote bank products and services within and outside the bank
Proactively make referrals to bank partners that result in additional revenue to the bank
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
Adhere to operating procedures and protocols
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills
Behave in a manner to create a welcoming, engaging, professional environment for clients to experience
Proactively resolve client issues in absence of or as directed by Bank Manager
Respond to routine client inquiries and requests
Perform teller duties as needed and process client transactions
Approve transactions for other employees within your assigned authority limit
Assist with bank opening and/or closing as directed
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
Actively work with clients to understand each client’s normal account activity, as appropriate for this position
Complete periodic compliance training
This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations
Requirements Required Skills & Education
High School Diploma or equivalent
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Preferred
Previous Banking Experience
Customer service experience
Who We Are Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Benefits Available
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits
Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Jump start your career at
Equity Bank ! We are currently hiring energetic, team oriented, and community focused individuals to join our team. With a team of best-in-class customer service experts, you'll help to build and expand client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create a superior experience and service. At
Equity Bank
we’ll help you invest in your community through volunteer opportunities that align with our company initiatives and core values.
Responsibilities And Expectations Key Responsibilities
Conduct professional client conversations that build and sustain trust and credibility
Discover key life events happening with clients to ensure bank products and services are meeting financial needs
Recommend and provide accounts, loans, and services that match clients’ financial needs
Promote bank products and services within and outside the bank
Proactively make referrals to bank partners that result in additional revenue to the bank
Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production
Adhere to operating procedures and protocols
Deliver a Consistently Superior Client Experience
Demonstrate excellent customer service skills
Behave in a manner to create a welcoming, engaging, professional environment for clients to experience
Proactively resolve client issues in absence of or as directed by Bank Manager
Respond to routine client inquiries and requests
Perform teller duties as needed and process client transactions
Approve transactions for other employees within your assigned authority limit
Assist with bank opening and/or closing as directed
Demonstrate Compliance with Applicable Laws and Regulations
Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
Actively work with clients to understand each client’s normal account activity, as appropriate for this position
Complete periodic compliance training
This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations
Requirements Required Skills & Education
High School Diploma or equivalent
Excellent interpersonal, verbal, and written communication skills
Computer proficiency in Windows-based systems
Ability to maintain a high degree of confidentiality
Strong attention to detail and organizational skills
Capable of working with a team to determine solutions
Ability to travel to Wichita, KS during first week of employment for required week-long training
Preferred
Previous Banking Experience
Customer service experience
Who We Are Equity Bank, a full-service, $7.9 billion community bank, is based in Wichita, Kansas, with over 80 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Benefits Available
Health, Dental & Vision Insurance
Group Life & Long-Term Disability Insurance
Flexible Spending & Health Savings Accounts
Group Cancer Insurance
401(K) Retirement Plan w/Company Match
Generous Vacation & Sick Time
Employee Stock Purchase Plan (ESPP)
Pet Insurance
Retail Banking Benefits
Physical Requirements This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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