Unitek Learning
Company Description
As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. We are a rapidly growing and highly successful company, offering a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
Job Description We are looking for an Admissions Representative to join our team. Under direct supervision, this position will recruit qualified students for the college’s academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use company approved admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company policies and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action.
Building Relationships
Take inquiry calls from all potential students interested in learning about the programs—including entrance requirements, curricula and academic standards—and encourage qualified prospects to schedule an appointment for an interview.
Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards.
Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
Participate in organized phone-a-thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring that any reference to financial aid complies with the stated company policy.
Utilize only approved company materials during the interview process and conduct interviews according to the stated policies and procedures at all times.
Meet with potential students to explain the program offering and match the college’s benefits and advantages to the students’ needs. Discuss and advise suitable programs in accordance with the students’ desires, qualifications and objectives.
Make all efforts to ensure admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.
Mentoring and Guidance
Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements.
Serve as a liaison between the student and campus, and make all necessary enrollment forms available and assist in completion as needed.
Mentor and advise students to help them identify their unique skills and interests.
Address any easily‑resolved inquiries, questions, concerns or issues and ensure appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.
Qualifications
Minimum 2 years of customer service, telemarketing or sales experience (including admissions experience).
Demonstrated ability to fulfill company key behaviors.
Excellent presentation skills.
Bachelor’s degree or equivalent experience required.
Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.
Benefits
Medical, dental and vision starting the first of the month following 30 days of employment.
Two weeks’ vacation per year, increasing based on years of service.
12 paid holidays and 2 floating holidays.
Company‑paid life insurance at 1× your annual salary.
Leadership development and training for career advancement.
Tuition assistance and forgiveness for you and your family up to 100% depending on the program.
Seniority Level Associate
Employment Type Full‑time
Job Function Hospitals and Healthcare, Education, and Non‑profit Organizations
Referrals increase your chances of interviewing at Unitek Learning by 2x.
#J-18808-Ljbffr
Job Description We are looking for an Admissions Representative to join our team. Under direct supervision, this position will recruit qualified students for the college’s academic programs in a compliant, appropriate and professional manner. Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Unitek College, and/or relevant regulatory agencies. Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college’s catalog. Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow-through on commitment to students and the organization. Use company approved admissions materials during telephone calls, interviews and enrollment process. Observe and adhere to all company policies and best practices. Exercise judgment within defined procedures and practices to determine appropriate course of action.
Building Relationships
Take inquiry calls from all potential students interested in learning about the programs—including entrance requirements, curricula and academic standards—and encourage qualified prospects to schedule an appointment for an interview.
Return web inquiries and calls promptly to all potential students and give accurate information about the programs, including entrance requirements, curricula and academic standards.
Make outbound phone calls to potential students that have expressed interest in attending the institution. Outbound calling efforts are a key component of this role.
Participate in organized phone-a-thons and dialing campaigns according to company best practices.
Initiate unsolicited leads and generate new business when not responding to outstanding inquiries or working with current prospective students.
Follow up on all inquiries that fail to schedule or show for an interview.
Follow up with interviews that did not progress in the enrollment process and dropped/cancelled students to resolve any issues or address concerns.
Interviews
Schedule and conduct student interviews, ensuring that any reference to financial aid complies with the stated company policy.
Utilize only approved company materials during the interview process and conduct interviews according to the stated policies and procedures at all times.
Meet with potential students to explain the program offering and match the college’s benefits and advantages to the students’ needs. Discuss and advise suitable programs in accordance with the students’ desires, qualifications and objectives.
Make all efforts to ensure admissions management meets with the potential student and is well informed about the student’s motivations and concerns about attending the college.
Mentoring and Guidance
Provide basic information and routine advice, guidance and assistance to students using established procedures and policies on available programs and eligibility requirements.
Serve as a liaison between the student and campus, and make all necessary enrollment forms available and assist in completion as needed.
Mentor and advise students to help them identify their unique skills and interests.
Address any easily‑resolved inquiries, questions, concerns or issues and ensure appropriate action is taken to the satisfaction of the student, company, and/or regulatory agencies in compliance with policy, procedures and legal requirements.
Qualifications
Minimum 2 years of customer service, telemarketing or sales experience (including admissions experience).
Demonstrated ability to fulfill company key behaviors.
Excellent presentation skills.
Bachelor’s degree or equivalent experience required.
Knowledge of Microsoft Office Suite: Word, Excel, Outlook.
Ability to work assigned/flexible hours necessary to complete the job on a weekly basis.
Benefits
Medical, dental and vision starting the first of the month following 30 days of employment.
Two weeks’ vacation per year, increasing based on years of service.
12 paid holidays and 2 floating holidays.
Company‑paid life insurance at 1× your annual salary.
Leadership development and training for career advancement.
Tuition assistance and forgiveness for you and your family up to 100% depending on the program.
Seniority Level Associate
Employment Type Full‑time
Job Function Hospitals and Healthcare, Education, and Non‑profit Organizations
Referrals increase your chances of interviewing at Unitek Learning by 2x.
#J-18808-Ljbffr