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Genesis10

Human Resources Specialist

Genesis10, Niagara Falls, New York, United States

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Position: HR Specialist (1.0 FTE) Location: Remote position (work from home) Hours: Mon - Friday, some work outside of normal business hours as needed Reports to: HR Operations Manager Payrate: $65-70k with bonus opportunity

POSITION OVERVIEW The HR Specialist plays a critical role in maintaining accurate employee data, supporting HR operations, and delivering exceptional service to employees. This position is responsible for HRIS administration, employee onboarding, compliance, and HR related project work. The ideal candidate is detail-oriented, self-motivated, and thrives in a remote, fast‑paced environment. Please note, although this is a remote position, the role requires alignment with East Coast business hours (EST).

PRIMARY JOB DUTIES

Maintain data integrity within ADP HRIS and vendor systems

Provide exceptional customer service to employees and managers, ensuring timely resolution of HR and benefits inquiries

Manage responses to inquiries received in the HR email inbox, ensuring timely and professional communication

Complete employment verifications and process unemployment claims

Update and manage content on the employee intranet site

Provide onboarding and offboarding support, ensuring a positive and inclusive experience

Update and manage content to employee intranet site

Support the administration of the annual open enrollment process

Support responding to benefit inquiries from employees regarding plan provisions, enrollment status and other general inquiries when needed

Other HR administrative support includes but not limited to HR reporting, process documentation, compliance audits, process improvement, etc.

Project work as directed by Leadership

REQUIRED QUALIFICATIONS

Bachelor's degree or equivalent working experience

Proven 2+ years of experience as a HR Specialist or similar HR role

Familiarity with HR processes such as payroll, benefits enrollment, and compliance.

Strategical thinking and mindset to contribute effectively to the human resources department

Exceptional customer service and communication skills.

Self‑motivated, able to work independently, and manage time effectively in a remote environment.

Organizational skills, flexibility, and ability to multi‑task and work under pressure

High accuracy, attention to detail, and organizational skills.

Proficiency with Microsoft Suite and remote collaboration tools (Teams, Zoom, SharePoint)

DESIRED QUALIFICATIONS

ADP Workforce Now administrative experience highly desired

Experience working in a staffing organization

Some knowledge of federal and state employment laws

Previous experience administering health and welfare benefits

W2 Status Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the qualifications described and are interested in this exciting opportunity, please apply!

Benefits of Working with Genesis10

Behavioral Health Program

Medical, Dental, Vision

Teladoc

Health Savings Account

Voluntary Hospital Indemnity (Critical Illness & Accident)

Voluntary Term Life Insurance

401K/Roth IRA

Additional financial protection (hospital indemnity, critical illness, accident)

Vacation and sick time pay

Commuter Benefits (Dallas, NYC, SF, IL)

Disability Insurance

Life and AD&D Insurance

LegalShield/ID Shield membership

Remote opportunities available

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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