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Spring EQ

Mortgage Loan Officer

Spring EQ, Middleburg Heights, Ohio, United States

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Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today.

Our Values

Be kind and treat all people - teammates, customers, and vendors - with respect and consideration

Be adaptable and embrace change

Be accountable and take responsibility and deliver the effort to fully complete the task

Be better and strive for continuous improvement in ourselves, our team, and the company for our customers

Be part of the solution and solve problems, find the answers, and collaborate

Work hard, have fun, and get things done

Job Overview Spring EQ is seeking a Mortgage Loan Officer to join our growing organization. The Mortgage Loan Officer will play a key role in developing and identifying prospective customers through company generated inbound leads. A strong candidate will have a proven track record of success in mortgage loan sales and thrive in a growing, fast‑paced environment. They will be driven, passionate and flourish in a sales role that is exciting and dynamic. Candidates for this position will receive excellent training and coaching while being able to produce and earn a generous living on an aggressive compensation plan. Spring EQ is willing to invest its time and resources to train & license the right individual.

Responsibilities

Customer Service – Deliver best‑in‑class customer service in an inside sales environment

Conduct customer needs analysis to learn customers’ goals and set expectations for the loan process

Build Relationships – Create relationships with prospects and customers to establish trust and encourage referral business

Conduct thorough follow‑up to all prospective clients

Production – Close sales and advise customers of next steps

Identify prospective customers through company generated inbound leads

Ongoing Education – Complete ongoing education for licensing

Additional ad‑hoc duties as assigned

The Basics

Bachelor’s Degree or equivalent experience preferred

2+ years of mortgage or home equity loan officer experience required

Must hold multi‑state licenses in good standing

Proven track record of success in sales

Bilingual is a plus

Excellent communication, interpersonal and organizational skills

Self‑starter mentality with the ability to solve open‑ended business challenges

Enthusiastically contribute to a culture of innovation and continuous improvement

The ideal candidate will have a demonstrated track record of meeting/exceeding goals as an individual contributor

Rapid learning of new computer systems required

Ability to thrive in a fast‑paced, team‑oriented environment

Commitment to personal excellence, integrity and accountability

Benefits

401(k) Company Match

Annual Charitable Matching Gift Program

Commuter Benefits

Company Holidays

Credit Union Membership

Dental Insurance

Dependent Care Plan

Disability Insurance

Employee Assistance Program

Life Insurance

Medical Insurance

Paid Time Off Plan

Vision Insurance

Weekly Non‑Management Dinner Benefit

Applicants must be authorized to work for any employer in the U.S. and will not require sponsorship now or in the future.

Spring EQ is an Equal Opportunity Employer. We make all employment decisions based on merit and business needs. If you require a reasonable accommodation at any stage of the hiring or employment process, please contact recruiting@springeq.com

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