Broadview Federal Credit Union
Relationship Banker - Capital Central Region #2
Broadview Federal Credit Union, Headquarters, Kentucky, United States
Relationship Banker - Capital Central Region #2
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About The Team Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. We serve as a subject matter expert for our members, creating outstanding member experiences by resolving member service needs and delivering expertise in financial services that benefit every member, every time, every day.
This role will support the branches within our Capital Central Region which includes our Guilderland, Wolf Road, Altamont, Central Avenue and our Headquarters Branch locations.
What You’ll Do
Advocate for members, seeking ways to enhance members’ experience and providing solutions that help them achieve their financial goals
Attract new retail and business members while fostering deeper relationships with existing members utilizing The Member Advantage approach
Prioritize the delivery of exceptional member service with accuracy and operational excellence, including problem and complaint resolution
Support the branch in growing a profitable book of business to achieve individual and team goals, in support of overall corporate goals
Build new relationships through Community/Foundation involvement and existing member referrals
Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members
Participate in ongoing coaching, job shadowing, mentoring, and training to develop and enhance performance
Demonstrate vigilance in detecting and reporting fraud or irregular activities
Ensure compliance with all applicable policies, procedures, and regulatory guidelines
Achievement of goals and objectives provided by management
We’re Looking for
Associate degree preferred, or combination of equivalent education and experience
One to two years of branch banking experience
Pass and maintain Notary Public License (within 6 months of completion of Relationship Banker Training) and Signature Guarantee permissions
Proficient in Microsoft Word and Excel
Ability to multi-task to meet or exceed minimum performance standards
Effective verbal, written and listening communication skills
Strong interpersonal skills
Flexibility to work out of any location at any time, as business needs dictate
Ability to lift at least 10 pounds and stand for long periods of time
To Thrive at Broadview
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint
Ability to operate in a rapidly changing dynamic environment
Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills
Starting Compensation:
$22.82 - $24.82/hr., plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com
Seniority Level Entry level
Employment Type Full-time
Job Function Finance and Sales
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Get AI-powered advice on this job and more exclusive features.
About The Team Here at Broadview, we deliver a high-quality member service experience by engaging in conversation with members, reviewing their full financial profile, and recommending appropriate solutions to meet their financial needs. We serve as a subject matter expert for our members, creating outstanding member experiences by resolving member service needs and delivering expertise in financial services that benefit every member, every time, every day.
This role will support the branches within our Capital Central Region which includes our Guilderland, Wolf Road, Altamont, Central Avenue and our Headquarters Branch locations.
What You’ll Do
Advocate for members, seeking ways to enhance members’ experience and providing solutions that help them achieve their financial goals
Attract new retail and business members while fostering deeper relationships with existing members utilizing The Member Advantage approach
Prioritize the delivery of exceptional member service with accuracy and operational excellence, including problem and complaint resolution
Support the branch in growing a profitable book of business to achieve individual and team goals, in support of overall corporate goals
Build new relationships through Community/Foundation involvement and existing member referrals
Create greater awareness of all service channels members can utilize through promotion, education, and direct demonstrations to members
Participate in ongoing coaching, job shadowing, mentoring, and training to develop and enhance performance
Demonstrate vigilance in detecting and reporting fraud or irregular activities
Ensure compliance with all applicable policies, procedures, and regulatory guidelines
Achievement of goals and objectives provided by management
We’re Looking for
Associate degree preferred, or combination of equivalent education and experience
One to two years of branch banking experience
Pass and maintain Notary Public License (within 6 months of completion of Relationship Banker Training) and Signature Guarantee permissions
Proficient in Microsoft Word and Excel
Ability to multi-task to meet or exceed minimum performance standards
Effective verbal, written and listening communication skills
Strong interpersonal skills
Flexibility to work out of any location at any time, as business needs dictate
Ability to lift at least 10 pounds and stand for long periods of time
To Thrive at Broadview
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint
Ability to operate in a rapidly changing dynamic environment
Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills
Starting Compensation:
$22.82 - $24.82/hr., plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at talentacquisition@broadviewfcu.com
Seniority Level Entry level
Employment Type Full-time
Job Function Finance and Sales
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