Greystar
Floating Leasing Consultant - Fort Worth (55+)Active Adult ( Fort Worth)
Greystar, Fort Worth, Texas, United States, 76102
About Greystar
Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real‑estate in more than 250 markets worldwide. With offices across North America, Europe, South America, and the Asia‑Pacific, Greystar is the largest operator of apartments in the United States, managing over 1,000,000 units and beds globally. The company has nearly $79 billion of assets under management, including $35 billion of development assets and $30 billion of regulatory assets under management. Founded by Bob Faith in 1993, Greystar delivers world‑class service in the rental residential real‑estate business. Learn more at
www.greystar.com .
Job Description Summary Floating Leasing Consultant supports multiple Greystar communities across the Fort Worth Active Adult platform, executing marketing, leasing, event management, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role creates an exceptional living experience for residents and prospects from the first tour through long‑term residency. As a flexible resource, the consultant guides prospective residents through the leasing process with professionalism, enthusiasm, and the ability to quickly adapt to each property’s unique lifestyle and culture. In addition, the consultant brings communities to life by supporting event planning and execution, fostering meaningful connections, and enhancing the overall resident experience.
Job Description Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals, including greeting and qualifying prospects, conducting property tours, processing applications, conducting credit and criminal background checks, preparing lease packages, and ensuring a smooth move‑in and lease signing.
Collect all pertinent information from prospective residents at move‑in and record it as appropriate.
Stay informed about current market and competitor conditions, collaborate with teams and leadership, develop and implement short‑ and long‑term marketing plans, and follow the company’s policies related to concessions and specials to boost occupancy.
Design and execute marketing activities and events to drive traffic to the property, including resident referral and employer outreach programs, internet marketing tools, and other property‑specific marketing plans.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information, and review and analyze data.
Ensure that the property and show units meet the company’s standards for show quality by inspecting the tour path, maintaining show‑ready units, communicating maintenance needs to the maintenance team, merchandising units, and preparing the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making phone calls and documenting all follow‑up and classifying leads during the sales cycle.
Execute and perform activities in support of the property’s lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring renewal documents are signed and implemented on time, following the AA renewal playbook.
Respond quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems and document requests to the appropriate parties.
Demonstrate customer service skills by treating residents, prospects, and guests with respect, answering questions, and responding sensitively to maintenance complaints.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing to drive traffic and generate referral sources.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned.
Assist the Lifestyle Coordinator by attending and helping with the setup of events as required.
Basic Knowledge & Qualifications
High‑school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years minimum of relevant experience in sales, marketing, internet, and customer service, resolving complaints and completing financial records and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating leads, conducting presentations, qualifying prospects, and closing.
Specialized Skills
All required licenses and certifications as mandated by state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheets, property management applications, and database programs for reporting and documentation.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related activities.
Ability to adapt to specific markets and professionals to ensure the sales message is received appropriately.
Travel / Physical Demands
Work in an office environment with frequent exposure to outside elements such as temperature, weather, odors, and landscape.
Ability to physically access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Routine local travel may be required to attend business meetings, conduct market research, or otherwise support daily responsibilities.
Work a flexible schedule, which may include evenings, weekends, or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with urgency, high energy, and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keep the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands of different situations.
Instills Trust – Gains confidence and trust of others through honesty, integrity, and authenticity.
Additional Compensation Many factors determine employee pay within the posted range, including business requirements, prior experience, current skills, and geographic location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
On‑Site Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits; low (free basic) employee medical costs for employee‑only coverage, discounted after 3 and 5 years of service.
Generous Paid Time Off: All new hires start with 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service, with additional vacation accrued with tenure.
On‑site housing discount at Greystar‑managed communities for on‑site team members, subject to discount and unit availability.
6‑Week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal plans.
Charitable giving program and benefits.
*Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information due to collective bargaining agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses ( @greystar.com ). If you receive suspicious requests, please report them immediately to
AskHR@greystar.com .
#J-18808-Ljbffr
www.greystar.com .
Job Description Summary Floating Leasing Consultant supports multiple Greystar communities across the Fort Worth Active Adult platform, executing marketing, leasing, event management, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role creates an exceptional living experience for residents and prospects from the first tour through long‑term residency. As a flexible resource, the consultant guides prospective residents through the leasing process with professionalism, enthusiasm, and the ability to quickly adapt to each property’s unique lifestyle and culture. In addition, the consultant brings communities to life by supporting event planning and execution, fostering meaningful connections, and enhancing the overall resident experience.
Job Description Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals, including greeting and qualifying prospects, conducting property tours, processing applications, conducting credit and criminal background checks, preparing lease packages, and ensuring a smooth move‑in and lease signing.
Collect all pertinent information from prospective residents at move‑in and record it as appropriate.
Stay informed about current market and competitor conditions, collaborate with teams and leadership, develop and implement short‑ and long‑term marketing plans, and follow the company’s policies related to concessions and specials to boost occupancy.
Design and execute marketing activities and events to drive traffic to the property, including resident referral and employer outreach programs, internet marketing tools, and other property‑specific marketing plans.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information, and review and analyze data.
Ensure that the property and show units meet the company’s standards for show quality by inspecting the tour path, maintaining show‑ready units, communicating maintenance needs to the maintenance team, merchandising units, and preparing the leasing office for daily leasing activities.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, cards, or making phone calls and documenting all follow‑up and classifying leads during the sales cycle.
Execute and perform activities in support of the property’s lease renewal program by preparing renewal letters and packages, meeting with renewing residents, and ensuring renewal documents are signed and implemented on time, following the AA renewal playbook.
Respond quickly and courteously to resident and client/owner concerns and questions, taking prompt action to solve problems and document requests to the appropriate parties.
Demonstrate customer service skills by treating residents, prospects, and guests with respect, answering questions, and responding sensitively to maintenance complaints.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing to drive traffic and generate referral sources.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned.
Assist the Lifestyle Coordinator by attending and helping with the setup of events as required.
Basic Knowledge & Qualifications
High‑school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1–3 years minimum of relevant experience in sales, marketing, internet, and customer service, resolving complaints and completing financial records and reports.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating leads, conducting presentations, qualifying prospects, and closing.
Specialized Skills
All required licenses and certifications as mandated by state and local jurisdictions.
Valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheets, property management applications, and database programs for reporting and documentation.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related activities.
Ability to adapt to specific markets and professionals to ensure the sales message is received appropriately.
Travel / Physical Demands
Work in an office environment with frequent exposure to outside elements such as temperature, weather, odors, and landscape.
Ability to physically access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Routine local travel may be required to attend business meetings, conduct market research, or otherwise support daily responsibilities.
Work a flexible schedule, which may include evenings, weekends, or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with urgency, high energy, and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keep the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficiently.
Situational Adaptability – Adapts approach and demeanor in real time to match shifting demands of different situations.
Instills Trust – Gains confidence and trust of others through honesty, integrity, and authenticity.
Additional Compensation Many factors determine employee pay within the posted range, including business requirements, prior experience, current skills, and geographic location.
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
On‑Site Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits; low (free basic) employee medical costs for employee‑only coverage, discounted after 3 and 5 years of service.
Generous Paid Time Off: All new hires start with 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays. Birthday off after 1 year of service, with additional vacation accrued with tenure.
On‑site housing discount at Greystar‑managed communities for on‑site team members, subject to discount and unit availability.
6‑Week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% of pay after 6 months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal plans.
Charitable giving program and benefits.
*Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information due to collective bargaining agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Important Notice:
Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication will come from official Greystar email addresses ( @greystar.com ). If you receive suspicious requests, please report them immediately to
AskHR@greystar.com .
#J-18808-Ljbffr