NFP, an Aon company
Commercial Insurance Account Manager (Glendale, AZ or Remote)
NFP, an Aon company, Lake Havasu City, Arizona, us, 86405
Commercial Insurance Account Manager (Glendale, AZ or Remote)
Apply for the Commercial Insurance Account Manager (Glendale, AZ or Remote) role at
NFP, an Aon company .
Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, visit https://www.nfp.com.
Summary The Account Manager II is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires day‑to‑day client servicing for a specific set of clients and involves a great deal of verbal, electronic and written communications. The Account Manager II will manage the renewal and marketing process, prepare materials for presentations and communications, and work with senior team members. This role develops relationships with clients and carrier contacts, delivering services proactively and effectively. In addition, the account manager may support the Account Management Team as assigned.
This is a full‑time position open to a hybrid schedule from our Glendale, AZ office or remote. Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM. A confidential workspace must be maintained to protect sensitive information.
Essential Duties and Responsibilities
Work proactively to develop relationships with carrier and client contacts; may take an active role in meetings
Prepare and send the request for proposals to applicable insurance carriers and spreadsheet results as they come in. First draft of renewal presentation
Take the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive; begin to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive
Create and maintain client files in accordance with office procedures; may be responsible for keeping client policy records in the agency management system
First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Department when necessary
Knowledge, Skills, and Abilities
Highly organized with excellent verbal and written communication skills
Self‑confident to make sound independent decisions
Ability to successfully interact with a variety of people and function well both in a team environment and autonomously
Ability to handle situations in a calm, courteous and professional manner
Customer focused to establish and maintain effective relationships
Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook
Ability to prioritize multiple tasks to meet deadlines
Possess strong analytical and problem‑solving skills
Sharp attention to detail, decision‑making skills, and problem resolution
Flexibility and adaptability to changing priorities, deadlines and technology
When working from home, maintain a private workspace to secure company equipment and correspondence; maintain high‑speed internet, be present and responsive online and minimize personal interruptions during your work shift
Education and/or Experience
Associates degree (or equivalent) and BA/BS preferred
More than 3 years’ client service and/or industry and product line experience
Certificates, Licenses, and Registration
P&C Insurance License required
What We Offer We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $47,000 – $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP is an inclusive Equal Employment Opportunity employer.
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NFP, an Aon company .
Who We Are NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people‑first approach. To learn more, visit https://www.nfp.com.
Summary The Account Manager II is responsible for working with Advisors/Client Executives and Account Executives to service client accounts. The position requires day‑to‑day client servicing for a specific set of clients and involves a great deal of verbal, electronic and written communications. The Account Manager II will manage the renewal and marketing process, prepare materials for presentations and communications, and work with senior team members. This role develops relationships with clients and carrier contacts, delivering services proactively and effectively. In addition, the account manager may support the Account Management Team as assigned.
This is a full‑time position open to a hybrid schedule from our Glendale, AZ office or remote. Standard working hours are Monday through Friday, 8:00 AM to 5:00 PM. A confidential workspace must be maintained to protect sensitive information.
Essential Duties and Responsibilities
Work proactively to develop relationships with carrier and client contacts; may take an active role in meetings
Prepare and send the request for proposals to applicable insurance carriers and spreadsheet results as they come in. First draft of renewal presentation
Take the lead on reviewing proposals and carrier source documents for accuracy in collaboration with the Account Executive or Advisor/Client Executive; begin to communicate directly with clients and carriers, with approval from the Account Executive or Advisor/Client Executive
Create and maintain client files in accordance with office procedures; may be responsible for keeping client policy records in the agency management system
First line of answering billing questions from clients and insurance company personnel with assistance from Accounting Department when necessary
Knowledge, Skills, and Abilities
Highly organized with excellent verbal and written communication skills
Self‑confident to make sound independent decisions
Ability to successfully interact with a variety of people and function well both in a team environment and autonomously
Ability to handle situations in a calm, courteous and professional manner
Customer focused to establish and maintain effective relationships
Intermediate level of experience in Microsoft Office products, specifically Word, Excel and Outlook
Ability to prioritize multiple tasks to meet deadlines
Possess strong analytical and problem‑solving skills
Sharp attention to detail, decision‑making skills, and problem resolution
Flexibility and adaptability to changing priorities, deadlines and technology
When working from home, maintain a private workspace to secure company equipment and correspondence; maintain high‑speed internet, be present and responsive online and minimize personal interruptions during your work shift
Education and/or Experience
Associates degree (or equivalent) and BA/BS preferred
More than 3 years’ client service and/or industry and product line experience
Certificates, Licenses, and Registration
P&C Insurance License required
What We Offer We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $47,000 – $65,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.
NFP is an inclusive Equal Employment Opportunity employer.
#J-18808-Ljbffr