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Overview
Senior HR Specialist
Department: People Services
Reports to: Associate Relations Manager
FLSA Status: Exempt
Location: Columbus, Ohio
Company: GOSH Enterprises
Salary: $58000-$65000
Position Summary The Senior HR Specialist plays a vital role in People Services, leveraging strong HR operations expertise, sound judgment, and a proactive approach to support core processes, compliance, employee relations intake, and organizational initiatives. This position suits professionals ready to move beyond entry-level HR, taking on greater responsibility and complexity while progressing toward HR Manager or Business Partner roles. Working closely with HR leadership, the Senior HR Specialist ensures accurate process execution, early issue identification, and a consistent, compliant employee experience.
What You’ll Own (Core Responsibilities) HR Operations & Process Execution
Independently manage day-to-day HR operations with a high degree of accuracy and follow-through
Serve as a primary point of contact for routine employee and leader HR inquiries, escalating complex issues appropriately
Maintain and continuously improve HR SOPs, templates, and process documentation
Support audits, internal reviews, and process checks to ensure consistency and compliance
Compliance & File Management
Lead I-9 and E-Verify processing, audits, and ongoing compliance efforts
Maintain employee files and records in accordance with federal, state, and company requirements
Support compliance-related documentation including terminations, unemployment claims, and record retention
Proactively identify compliance gaps or risks and partner with HR leadership on solutions
Employee Relations Support
Provide Tier 1 employee relations support, including intake, documentation, and issue tracking
Support HR leadership with investigation preparation, documentation, and follow-up tasks
Maintain discretion, professionalism, and confidentiality when handling sensitive matters
Onboarding & Employee Lifecycle Support
Oversee onboarding logistics for corporate and restaurant employees
Support a smooth, timely, and welcoming onboarding experience across the organization
Support employee changes including transfers, promotions, and offboarding
HR Systems & Reporting
Maintain accurate data within the HRIS (UKG preferred)
Conduct data audits and resolve discrepanciesli>
Support recurring and ad hoc reporting requests
Projects & Continuous Improvement
Support and independently manage HR projects and initiatives
Track deliverables, deadlines, and dependencies
Identify opportunities to improve efficiency, accuracy, and employee experience
What Good Looks Like You’ll be successful in this role if you are:
Highly detail-oriented and compliance-minded
Confident operating independently while knowing when to escalat
Service-driven, approachable, and professional
Organized and able to manage multiple priorities in a fast-paced environment
Comfortable handling sensitive employee matters
Curious, proactive, and continuously improving
What You Bring (Qualifications) Required
3–5 years of progressive HR or People Services experience
Strong working knowledge of HR operations, compliance, and employee lifecycle processes
Experience managing I-9s, audits, and HR documentation independently
Exposure to employee relations intake and documentation
Strong written and verbal communication skills
High level of discretion and professionalism
Proficiency in Microsoft Office and HR systems (UKG preferred)
Preferred
Experience in a multi-location, franchise, or hourly workforce environment
Familiarity with compliance training, audits, or HR process design
HR certification or coursework (PHR, SHRM-CP)
Bilingual in English and Spanish preferred
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Department: People Services
Reports to: Associate Relations Manager
FLSA Status: Exempt
Location: Columbus, Ohio
Company: GOSH Enterprises
Salary: $58000-$65000
Position Summary The Senior HR Specialist plays a vital role in People Services, leveraging strong HR operations expertise, sound judgment, and a proactive approach to support core processes, compliance, employee relations intake, and organizational initiatives. This position suits professionals ready to move beyond entry-level HR, taking on greater responsibility and complexity while progressing toward HR Manager or Business Partner roles. Working closely with HR leadership, the Senior HR Specialist ensures accurate process execution, early issue identification, and a consistent, compliant employee experience.
What You’ll Own (Core Responsibilities) HR Operations & Process Execution
Independently manage day-to-day HR operations with a high degree of accuracy and follow-through
Serve as a primary point of contact for routine employee and leader HR inquiries, escalating complex issues appropriately
Maintain and continuously improve HR SOPs, templates, and process documentation
Support audits, internal reviews, and process checks to ensure consistency and compliance
Compliance & File Management
Lead I-9 and E-Verify processing, audits, and ongoing compliance efforts
Maintain employee files and records in accordance with federal, state, and company requirements
Support compliance-related documentation including terminations, unemployment claims, and record retention
Proactively identify compliance gaps or risks and partner with HR leadership on solutions
Employee Relations Support
Provide Tier 1 employee relations support, including intake, documentation, and issue tracking
Support HR leadership with investigation preparation, documentation, and follow-up tasks
Maintain discretion, professionalism, and confidentiality when handling sensitive matters
Onboarding & Employee Lifecycle Support
Oversee onboarding logistics for corporate and restaurant employees
Support a smooth, timely, and welcoming onboarding experience across the organization
Support employee changes including transfers, promotions, and offboarding
HR Systems & Reporting
Maintain accurate data within the HRIS (UKG preferred)
Conduct data audits and resolve discrepanciesli>
Support recurring and ad hoc reporting requests
Projects & Continuous Improvement
Support and independently manage HR projects and initiatives
Track deliverables, deadlines, and dependencies
Identify opportunities to improve efficiency, accuracy, and employee experience
What Good Looks Like You’ll be successful in this role if you are:
Highly detail-oriented and compliance-minded
Confident operating independently while knowing when to escalat
Service-driven, approachable, and professional
Organized and able to manage multiple priorities in a fast-paced environment
Comfortable handling sensitive employee matters
Curious, proactive, and continuously improving
What You Bring (Qualifications) Required
3–5 years of progressive HR or People Services experience
Strong working knowledge of HR operations, compliance, and employee lifecycle processes
Experience managing I-9s, audits, and HR documentation independently
Exposure to employee relations intake and documentation
Strong written and verbal communication skills
High level of discretion and professionalism
Proficiency in Microsoft Office and HR systems (UKG preferred)
Preferred
Experience in a multi-location, franchise, or hourly workforce environment
Familiarity with compliance training, audits, or HR process design
HR certification or coursework (PHR, SHRM-CP)
Bilingual in English and Spanish preferred
#J-18808-Ljbffr