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Austin Telco Federal Credit Union

Loan Processor - Bilingual (English and Spanish)

Austin Telco Federal Credit Union, Austin, Texas, us, 78716

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Description

Austin Telco Federal Credit Union is looking for a detail-oriented

Loan Processor

who thrives in a fast-paced, member-focused environment. If you enjoy helping people, working with consumer loans, and being part of a collaborative team, this is a great opportunity to grow your career in financial services.

What You’ll Do Member Service & Loan Support

Process consumer loan applications in person and over the phone

Run credit reports and prepare loan files for officer review

Assist members with loan inquiries, payoffs, blue book values, and account services

Process advances on existing lines of credit and VISA cards

Support walk-in members with loan information and application needs

Operational Support

Obtain payoff amounts for refinances and calculate vehicle values

Prepare release of title or lien documentation for management approval

Provide backup coverage for the reception area as needed

Perform general office tasks including scanning, faxing, emailing, and data entry

Team & Culture

Champion Austin Telco’s mission, values, and member-first culture

Contribute to a positive, respectful, and service-driven team environment

What You Bring

High school diploma

At least

6 months of consumer lending experience

in a bank or credit union

Fluency in English and Spanish

(professional reading, writing, and speaking required)

Strong organizational skills and attention to detail

Ability to work independently and manage time effectively

Excellent verbal and written communication skills

Proficiency with Microsoft Word and Excel

Comfort assisting members both in person and over the phone

Why You’ll Love Working Here We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first.

Comprehensive Benefits:

Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more

Paid Time Off:

Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones

Retirement Plans:

401(k) with company match and a pension plan to support long-term financial goals

Community Engagement:

Volunteer opportunities and credit union-sponsored events

A supportive, mission-driven culture that puts people first

Additional Requirements

Good credit standing (verified prior to hire)

Successful background check and drug screening upon offer

Equal Opportunity Employer:

We celebrate diversity and are committed to creating an inclusive environment for all employees.

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