University Lending Group
Mortgage Services - Remittance Processing Associate (Hancock, MI)
University Lending Group, Lansing, Michigan, United States
Description
General Job Summary The Remittance Processing Associate is responsible for accurate, timely and efficient processing of all loan payments received via mail, internet, ACH, and wires.
Summary of Essential Job Functions
Post payments (payoffs, manual, e-payments, ACH, etc.)
Perform research as needed
Perform payment reversals
Process unidentified payments (identify, scan, and follow up)
Prepare cash letter and balance daily activity to the deposit
Other Job Functions
Work with investors & other division departments to resolve outstanding issues
All other duties as assigned by management
Working Environment Primary working environment is within an indoor climate-controlled office space. Employee may be subject to florescent lighting, dust, and other normal indoor-allergens. Employee will work in close proximity of coworkers and occasionally independently in quiet environments.
Requirements
Education, Training and Work Experience
High school diploma (or equivalent) required
Previous experience in mortgage loan servicing and/or remittance processing desired
10 key pad experience
Knowledge, Skills and Abilities
Maintain & foster positive relationships with customers and business partners
Complete all assigned training in a timely manner
Provide professional communication in both oral & written expression
Excellent organizational, time management & analytical skills
Able to communicate effectively
Ability to manage and maintain confidential information
High degree of accuracy
Physical Requirements
Able to lift up to 50 pounds
Travel by foot in outdoor environments where it can slippery/etc.
Extended periods of sitting (at computer desk)
Complete repetitive tasks (including operation of computer mouse/keyboard)
The salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education.
University Bank is an Equal Opportunity / Affimative Action Employer
#J-18808-Ljbffr
General Job Summary The Remittance Processing Associate is responsible for accurate, timely and efficient processing of all loan payments received via mail, internet, ACH, and wires.
Summary of Essential Job Functions
Post payments (payoffs, manual, e-payments, ACH, etc.)
Perform research as needed
Perform payment reversals
Process unidentified payments (identify, scan, and follow up)
Prepare cash letter and balance daily activity to the deposit
Other Job Functions
Work with investors & other division departments to resolve outstanding issues
All other duties as assigned by management
Working Environment Primary working environment is within an indoor climate-controlled office space. Employee may be subject to florescent lighting, dust, and other normal indoor-allergens. Employee will work in close proximity of coworkers and occasionally independently in quiet environments.
Requirements
Education, Training and Work Experience
High school diploma (or equivalent) required
Previous experience in mortgage loan servicing and/or remittance processing desired
10 key pad experience
Knowledge, Skills and Abilities
Maintain & foster positive relationships with customers and business partners
Complete all assigned training in a timely manner
Provide professional communication in both oral & written expression
Excellent organizational, time management & analytical skills
Able to communicate effectively
Ability to manage and maintain confidential information
High degree of accuracy
Physical Requirements
Able to lift up to 50 pounds
Travel by foot in outdoor environments where it can slippery/etc.
Extended periods of sitting (at computer desk)
Complete repetitive tasks (including operation of computer mouse/keyboard)
The salary range for this role takes into consideration a wide range of factors including but not limited to the duties of the role, experience, location, and certificates and/or education.
University Bank is an Equal Opportunity / Affimative Action Employer
#J-18808-Ljbffr