HUB International
Account Manager II - Commercial Lines, Small Business Unit
HUB International, Memphis, Tennessee, us, 37544
Account Manager II - Commercial Lines, Small Business Unit
Join to apply for the
Account Manager II - Commercial Lines, Small Business Unit
role at
HUB International
About HUB International HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential – HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
Summary The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement. The Account Manager II will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers. The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.
Essential Duties And Responsibilities
Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and address coverage issues
Provide support in identifying client insurance needs, gaps in coverage and loss exposure
Recommend appropriate insurance coverage, bind coverage, manage timely production and delivery of renewal policies
Critically analyze and compare insurance plans to determine suitability
Negotiate terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meet with clients occasionally and identify ways to improve client service
Contact clients regarding outstanding receivables; invoice clients; review and accurately maintain accounting history
Requirements
5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred.
Excellent customer service, analytical, problem solving and conflict resolution skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Ability to work a regular, full-time work schedule at HUB’s facility(s) and willingness to travel on business when required.
Supervisory, project leader, mentor or team leader experience preferred.
Education, Licensing Or Certification Requirements
High School Diploma or equivalent required; College degree preferred.
Currently licensed in good standing in required lines and states with all necessary CE credits.
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC).
Department Account Management & Service
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Insurance
Location and Salary Memphis, TN $75,000.00-$85,000.00
E-Verify Program E-Verify Program
Equal Employment Opportunity Statement HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Contact We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Account Manager II - Commercial Lines, Small Business Unit
role at
HUB International
About HUB International HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
What We Offer You
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Generous PTO Package – Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential – HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
Summary The Account Manager II is accountable for delivering excellent and efficient service through day-to-day account management of an assigned group of accounts. Successfully achieve client retention goals, effectively and consistently ensuring client satisfaction. Foster a culture of accountability, integrity, trust, respect, and teamwork while focusing on continuous improvement. The Account Manager II will serve as a mentor to the Account Manager I, provide direction to Account Manager Assistants I and/or II(s), and support Producers. The Account Manager II uses discretion and judgment in determining coverage needs for clients and in carrier and client negotiations.
Essential Duties And Responsibilities
Establish and build customer and carrier relationships
Review contracts and agreements for insurance coverage compliance and address coverage issues
Provide support in identifying client insurance needs, gaps in coverage and loss exposure
Recommend appropriate insurance coverage, bind coverage, manage timely production and delivery of renewal policies
Critically analyze and compare insurance plans to determine suitability
Negotiate terms, pricing, and conditions with carriers
Prepare and maintain accurate summaries of insurance, schedules, and proposals
Serve as a liaison between clients and carriers to resolve service issues and policy interpretation
Collaborate with Producers in policy review and delivery, meet with clients occasionally and identify ways to improve client service
Contact clients regarding outstanding receivables; invoice clients; review and accurately maintain accounting history
Requirements
5-7 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred.
Excellent customer service, analytical, problem solving and conflict resolution skills.
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.
Ability to work a regular, full-time work schedule at HUB’s facility(s) and willingness to travel on business when required.
Supervisory, project leader, mentor or team leader experience preferred.
Education, Licensing Or Certification Requirements
High School Diploma or equivalent required; College degree preferred.
Currently licensed in good standing in required lines and states with all necessary CE credits.
Advanced professional designation highly desirable (e.g. AAI, ARM, CIC).
Department Account Management & Service
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Insurance
Location and Salary Memphis, TN $75,000.00-$85,000.00
E-Verify Program E-Verify Program
Equal Employment Opportunity Statement HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
Contact We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team at HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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