Franklin Water Treatment
Department:
Customer Relations
Location:
US - Indiana - Avon
Description Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric.
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated
Customer Relations Associate
to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top‑tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
Move Forward With Us! What you will be doing: In this role, you’ll serve as the primary point of contact for our customers, addressing their key business requirements and expectations. Your responsibilities will include effectively engaging customers with an attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.
Who we want: We’re looking for a detail‑oriented professional with a strong work ethic and a commitment to delivering high‑quality service. You should be dependable, precise, and capable of multitasking in a fast‑paced environment. If you take pride in helping others and are eager to contribute to our team’s success,
WE WANT TO HEAR FROM YOU!
What you need:
High school diploma or GED (required)
0‑3 years of relevant experience or training in customer service or a related field (preferred)
Strong communication skills
Ability to multitask, stay organized, and work under pressure
High attention to detail
Strong critical thinking and problem‑solving skills
Proficiency in Microsoft Office
Company Values & Benefits:
Generous paid time off & holidays
Health, dental, vision, and life insurance
Paid parental leave
401(k) Plan with company match & service contributions
Short & long‑term disability
Fertility & adoption support
Undergraduate & graduate tuition reimbursement
Opportunities for training and career growth
Health & wellness programs
Employee discount program
#J-18808-Ljbffr
Customer Relations
Location:
US - Indiana - Avon
Description Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric.
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated
Customer Relations Associate
to represent our commitment to excellence. If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top‑tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
Move Forward With Us! What you will be doing: In this role, you’ll serve as the primary point of contact for our customers, addressing their key business requirements and expectations. Your responsibilities will include effectively engaging customers with an attention to key business requirements and expectations, as well as providing relevant and relational order information; information related to new products and product accessories; and providing product specifications, programs, training, and pricing and delivery information.
Who we want: We’re looking for a detail‑oriented professional with a strong work ethic and a commitment to delivering high‑quality service. You should be dependable, precise, and capable of multitasking in a fast‑paced environment. If you take pride in helping others and are eager to contribute to our team’s success,
WE WANT TO HEAR FROM YOU!
What you need:
High school diploma or GED (required)
0‑3 years of relevant experience or training in customer service or a related field (preferred)
Strong communication skills
Ability to multitask, stay organized, and work under pressure
High attention to detail
Strong critical thinking and problem‑solving skills
Proficiency in Microsoft Office
Company Values & Benefits:
Generous paid time off & holidays
Health, dental, vision, and life insurance
Paid parental leave
401(k) Plan with company match & service contributions
Short & long‑term disability
Fertility & adoption support
Undergraduate & graduate tuition reimbursement
Opportunities for training and career growth
Health & wellness programs
Employee discount program
#J-18808-Ljbffr