AdventHealth
Account Representative II Billing/Collections/Denials
AdventHealth, Florida, New York, United States
Account Representative II Billing/Collections/Denials
Location: 900 HOPE WAY, ALTAMONTE SPRINGS, Florida 32714.
Schedule: Full time / Day shift (United States of America).
Pay Range: $16.63 - $26.60 per hour.
Benefits and Perks
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description
Works with insurance payers to ensure proper billing, collections, or denial management on patient accounts.
Examines contracts to ensure proper reimbursement, educates team members on inconsistencies, and documents any changes.
Works follow-up reports daily, maintaining established goals, and notifies the supervisor of issues preventing goal achievement.
Follows up on daily correspondence related to denials, underpayments, and billing to appropriately manage patient accounts.
Assists customer service with patient concerns and questions to ensure prompt and accurate resolution.
Produces written correspondence to payors and patients regarding claim status and requests for additional information.
Reviews previous account documentation to determine necessary actions to resolve assigned accounts.
Initiates next billing, follow-up, and collection steps, including contacting patients, insurers, or employers as appropriate.
Documents billing, denials, and collection steps taken, escalating to the supervisor or manager if necessary.
Processes administrative and medical appeals, refunds, reinstatements, and rejections of insurance claims.
Communicates consistently with team members to foster a collaborative atmosphere and engages with the supervisor or manager on educational opportunities.
Assists with training new staff, performs audits of work, and communicates progress to the appropriate supervisor.
Other duties as assigned.
Qualification Requirements
Associate, High School Grad or Equiv (Required)
Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body
Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Hospitals and Health Care
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
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Schedule: Full time / Day shift (United States of America).
Pay Range: $16.63 - $26.60 per hour.
Benefits and Perks
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits
Job Description
Works with insurance payers to ensure proper billing, collections, or denial management on patient accounts.
Examines contracts to ensure proper reimbursement, educates team members on inconsistencies, and documents any changes.
Works follow-up reports daily, maintaining established goals, and notifies the supervisor of issues preventing goal achievement.
Follows up on daily correspondence related to denials, underpayments, and billing to appropriately manage patient accounts.
Assists customer service with patient concerns and questions to ensure prompt and accurate resolution.
Produces written correspondence to payors and patients regarding claim status and requests for additional information.
Reviews previous account documentation to determine necessary actions to resolve assigned accounts.
Initiates next billing, follow-up, and collection steps, including contacting patients, insurers, or employers as appropriate.
Documents billing, denials, and collection steps taken, escalating to the supervisor or manager if necessary.
Processes administrative and medical appeals, refunds, reinstatements, and rejections of insurance claims.
Communicates consistently with team members to foster a collaborative atmosphere and engages with the supervisor or manager on educational opportunities.
Assists with training new staff, performs audits of work, and communicates progress to the appropriate supervisor.
Other duties as assigned.
Qualification Requirements
Associate, High School Grad or Equiv (Required)
Certified Revenue Cycle Rep (CRCR) - Accredited Issuing Body
Job Details Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Hospitals and Health Care
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
#J-18808-Ljbffr