H&M
Responsibilities
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to give customers all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Represent yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Follow all health & safety guidelines and legal requirements applicable to role and responsibilities
Qualifications
Passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
Communicative, creative, curious, motivated, flexible, decisive, and action-oriented.
Enjoy working in a collaborative and dynamic environment.
Have sales experience working in a dynamic and collaborative environment that you can apply to your role.
Experience working with customer service in fashion, retail or other service-related industries.
Job Details Job Status: Hourly, Non-Exempt
Compensation: Sales Associates Pay Rate $12.00 per hour
EEO Statement We’re committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.
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Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
Willingness to engage and have conversations with customers to provide excellent service
Guide customers through our fashion trends, stories & products in all areas of the store
Ability to effectively promote and sell our products to customers
Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
Represent yourself and the H&M brand positively during all customer interactions
Support with commercial or operational actions to reach sales targets with store management team
Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
Operate fitting room and checkout areas according to best practice & processes
Contribute to a clean and tidy sales floor and back of house (including stockrooms)
Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
Ensure good stock levels with replenishment routines on sales floor
Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
Support with opening and closing of the store
Follow all health & safety guidelines and legal requirements applicable to role and responsibilities
Qualifications
Passionate about fashion and everything we create in-store.
Motivated by giving customers a great experience.
Communicative, creative, curious, motivated, flexible, decisive, and action-oriented.
Enjoy working in a collaborative and dynamic environment.
Have sales experience working in a dynamic and collaborative environment that you can apply to your role.
Experience working with customer service in fashion, retail or other service-related industries.
Job Details Job Status: Hourly, Non-Exempt
Compensation: Sales Associates Pay Rate $12.00 per hour
EEO Statement We’re committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us at https://hm.ethicspoint.com, and use Ask a Question.
#J-18808-Ljbffr