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Massage Heights - Denver

Lead Spa Sales Specialist

Massage Heights - Denver, Brighton, Colorado, United States, 80602

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Benefits

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Training & development

Flexible Scheduling

Growth Opportunities

Paid Training

Digital Workspace

Stunning Retreats

Massage Heights Family Fund

Base pay $17-$21/hr + commission and bonus opportunities

Our brand purpose is to

Elevate the Lives of the People we Touch . Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Schedule / Expected work hours

6-8-hour shifts

Full-time positions available (32-40 hours/week)

Required evenings and 1 weekend shift availability

Responsibilities

Achieve monthly sales targets through membership and gift card sales

Provide exceptional service by listening, communicating, and responding to guest’s needs

Promote the therapeutic/wellness benefits of massage therapy and skin therapy

Educate guests confidently and effectively about services and products

Excellent phone etiquette with an upbeat tone and strong articulation

Develop and maintain positive relationships with members of the team and guests

Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role-playing, and training are essential for the success of the Front Desk Team

Qualifications

Exceptional guest service and communication abilities

At least 1-year face-to-face sales or retail management experience

Self-starter mentality with leadership, organization, communication, and interpersonal skills

Proficient with basic computer software and quick to learn new systems

Fast learner with a positive and energetic demeanor

Strong critical thinking skills, especially in resolving customer conflicts

Passionate about interacting with people and consistently delivering outstanding service

Must be able to work varied hours to include weekends, evenings, holidays, etc.

Thrives in collaborative team settings

Company Overview Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

Loyal

Authentic

Passionate

Diligent

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