Sorenson Communications
Job Summary
Help make a difference!
CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.
Essential Duties and Responsibilities
Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.
Manage a territory through in-person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Other duties as assigned
Supervisory Responsibility This position has no supervisory responsibilities.
Travel Requirements Travel Requirements: 0-25%
Education Minimum: High School Diploma or GED
Knowledge, Skills, and Abilities
Provide excellent customer service
Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
Ability to work evenings and weekends as needed
Ability to drive and travel via air as needed
Ability to tailor to unique needs of individual healthcare professionals
Must be able to comfortably and clearly present to large and small groups.
Must be able to adapt to various sales situations and environments
Must be reliable, organized and punctual
Must be able to work independently
Ability to effectively communicate in English through reading, writing, speaking and listening
Outside Sales or similar experience
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Basic computer knowledge and experience
Working Conditions and Physical Requirements
Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorenson.com/company/careers/
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Company Summary Our Mission... Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision... To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human‑centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over‑video and in‑person sign language and spoken language interpreting, translation, real‑time captioning, and post‑production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can‑Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.
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CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full-time position with potential for career growth and advancement.
Essential Duties and Responsibilities
Generate leads by demonstrating the CaptionCall phone and service to directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators.
Manage a territory through in-person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
The account manager has access to highly confidential, sensitive information relating to the employees of CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Other duties as assigned
Supervisory Responsibility This position has no supervisory responsibilities.
Travel Requirements Travel Requirements: 0-25%
Education Minimum: High School Diploma or GED
Knowledge, Skills, and Abilities
Provide excellent customer service
Ability to meet or exceed Account Manager expectations and maintain established goals set forth by department management
Ability to work evenings and weekends as needed
Ability to drive and travel via air as needed
Ability to tailor to unique needs of individual healthcare professionals
Must be able to comfortably and clearly present to large and small groups.
Must be able to adapt to various sales situations and environments
Must be reliable, organized and punctual
Must be able to work independently
Ability to effectively communicate in English through reading, writing, speaking and listening
Outside Sales or similar experience
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Basic computer knowledge and experience
Working Conditions and Physical Requirements
Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments.
Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Apply today! www.sorenson.com/company/careers/
Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.
Company Summary Our Mission... Harnessing the power of language, we connect diverse people and enrich the human experience.
Our Vision... To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
As one of the world's leading language services providers, Sorenson combines patented technology with human‑centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over‑video and in‑person sign language and spoken language interpreting, translation, real‑time captioning, and post‑production language services. Sorenson's impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
We achieve great things together working "The Sorenson Way" with our employee values: Customer First, Can‑Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr