SaaS Customer Success Specialist — Onboarding & Adoption

A leading industrial refrigeration provider in Lyndhurst, VA seeks a Customer Success Representative to ensure effective onboarding and support for customers using SaaS products. Key responsibilities include managing customer relationships, conducting training sessions, and analyzing engagement metrics. Ideal candidates have 2+ years in customer service and excellent communication skills. The role offers competitive benefits including retirement plans, health insurance, and opportunities for advancement. #J-18808-Ljbffr