Logo
Bozzuto

Resident Concierge (Mon-Fri, 2PM - 10PM)

Bozzuto, Falls Church, Virginia, United States, 22042

Save Job

1 day ago Be among the first 25 applicants At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members. Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities

As the Resident Concierge, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. You enjoy personalizing every interaction. That’s why you know the names and favorite things of all of your customers (including the four-legged ones).

As a Resident Concierge, Your Primary Responsibilities Include

Solving problems and providing timely assistance to residents and prospects with care

Event planning - executing meaningful events and activities that engage residents and foster a sense of community

Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community

Generating awareness, interest and excitement via social media

Encouraging happy customers to share the love by writing reviews on social networking sites

Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators

Working weekends or evenings depending on the shift

What You Bring To Us

2+ years’ experience in a hospitality, retail, travel or hotel environment

Outstanding communication skills, both written and verbal

A sharp professional appearance

Competent with various software, apps and computer programs

An eye for detail and a knack for anticipating a customer’s needs

A customer-focused mentality

Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

This Position Is Eligible For Additional Bonus Opportunities Salary Range $50,000—$52,000 USD

When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Benefits and Expectation Highlights

Competitive compensation.

Health & wellness benefits. Medical, dental, and vision coverage with access to doctors at an affordable price.

Paid leave. 20 days of paid time off plus holidays.

Retirement planning. 401k with company match.

Tuition reimbursement and programs to support career development and growth.

Bozzuto is proudly an Equal Opportunity Employer.

Seniorities and Employment Type

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Referrals increase your chances of interviewing at Bozzuto by 2x

Get notified about new Concierge jobs in Falls Church, VA.

#J-18808-Ljbffr