Comcast
Job Summary
The Account Executive 2 negotiates long-term agreements with key decision-makers (building managers, owners, attorneys, developers) to bring Xfinity services to multifamily properties.
Core Responsibilities
Securing new business opportunities, including New Build and Winback right-of-entry. Renewing existing agreements with multifamily prospects. Ensuring accuracy in all associated documentation
Managing multi-site, large scale property portfolio relationships. Experts on all advanced MDU product sets designed for multifamily clients. Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals
Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts
Making presentations to property owners, developers and their employees, and home-owner associations. Attending in-person meetings to maintain a high level of visibility for the Company
Securing marketing rights and other terms favorable to Comcast
Developing and maintaining solid, consultative relationships with clients to understand their unique needs. Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions
Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools
Keeping senior leadership informed of changes in market dynamics and the broader industry landscape
Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues
Building robust business cases supported by financial modeling
Managing sales funnel, sales opportunities, and sales forecasts for accuracy
Training and mentoring AE1s and collaborating with AE3’s and National Account Managers
Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis
Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends and variable schedules as necessary
Other duties and responsibilities as assigned
Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Consultative Selling
Contracts
Identifying Sales Opportunities
Sales
Communication
Negotiation
Customer Service
Base pay and Benefits Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education Bachelor's Degree
Relevant Work Experience 2‑5 Years
Equal Opportunity Employer Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Core Responsibilities
Securing new business opportunities, including New Build and Winback right-of-entry. Renewing existing agreements with multifamily prospects. Ensuring accuracy in all associated documentation
Managing multi-site, large scale property portfolio relationships. Experts on all advanced MDU product sets designed for multifamily clients. Implementing a top-down consultative sales approach for MDU growth opportunities, such as new construction deals
Negotiating "Bulk" (also known as "amenity") Xfinity services as well as non-bulk contracts
Making presentations to property owners, developers and their employees, and home-owner associations. Attending in-person meetings to maintain a high level of visibility for the Company
Securing marketing rights and other terms favorable to Comcast
Developing and maintaining solid, consultative relationships with clients to understand their unique needs. Collaborating effectively with internal cross-functional partners to ensure delivery of standout products and solutions
Gaining proficiency in all facets of role including contract negotiation techniques, presentation skills, use of CRM software and relevant tools
Keeping senior leadership informed of changes in market dynamics and the broader industry landscape
Providing exceptional customer service by promptly addressing leads, inquiries, and customer experience issues
Building robust business cases supported by financial modeling
Managing sales funnel, sales opportunities, and sales forecasts for accuracy
Training and mentoring AE1s and collaborating with AE3’s and National Account Managers
Reviewing assigned territory to ensure all customers are contacted on a prescribed, periodic basis
Achieving and exceeding monthly/quarterly/annual assigned sales and business quality objectives
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends and variable schedules as necessary
Other duties and responsibilities as assigned
Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities
Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Consultative Selling
Contracts
Identifying Sales Opportunities
Sales
Communication
Negotiation
Customer Service
Base pay and Benefits Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education Bachelor's Degree
Relevant Work Experience 2‑5 Years
Equal Opportunity Employer Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
#J-18808-Ljbffr