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Hobbs & Associates, Inc.

Aftermarket Parts Sales Manager

Hobbs & Associates, Inc., Norfolk, Virginia, United States, 23500

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Job Title:

Aftermarket Parts Sales Manager

Job Location:

Norfolk, VA

Operating Company:

Hobbs & Associates

FLSA Status:

Non Exempt

About The HVAC Aftermarket Part Sales Representative is responsible for driving HVAC parts and replacement unit sales while delivering comprehensive aftermarket solutions to customers in the assigned territory. This role requires strong product knowledge, relationship‑building skills, and the ability to execute a full sales cycle. The ideal candidate will be proactive, organized, and customer‑focused, capable of exceeding sales goals and contributing to the company's continued success. Hobbs & Associates, a member of the AIR Control Concepts family, specializes in providing heating, ventilation, and air conditioning (HVAC) products and engineering services to commercial and industrial building contractors, architectural design firms, and business owners.

Essential Duties and Responsibilities

Execute plans and initiatives put forth by management

Develop, execute and monetize a business plan for APG

Build relationships with principals and key personnel within APG market

Manage contractor/owner accounts to secure continued work and the relationship

Cultivate and create markets outside of standard plan and specification work

Provide guidance and leadership to fellow associates

Train associates in every aspect of our business to determine how they can succeed and grow within our organization

Entertain owners, contractors at events and company functions

Service existing accounts and establish new ones by planning and organizing daily sales calls and visits

Identify customer needs and recommend appropriate products, services, or policy changes

Perform weekly cold calls to reactivate inactive accounts and prospect new customers

Manage the full sales process, including order entry and follow‑through for delivery

Verify order accuracy by referencing inventory availability, pricing, and product specifications

Coordinate with the Branch Manager and Warehouse/Purchasing team for special orders and delivery logistics

Tailor sales presentations to customer types and market segments

Investigate and resolve customer concerns, ensuring satisfaction and retention

Stay current with industry trends by attending trainings, reviewing publications, and maintaining professional networks

Support the Branch Manager and/or Warehouse Manager as needed

Perform other related duties as assigned

Experience and Requirements

High school diploma or GED required; associate’s or bachelor’s degree preferred

Minimum of 3 years of field sales experience, preferably in the HVAC industry

Familiarity with HVAC systems, parts, and aftermarket solutions

Experience using ERP systems (FACTS experience a plus)

Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)

Valid driver’s license and clean driving record

Strong interpersonal and customer service skills

Ability to analyze, interpret, and respond to sales data and customer inquiries

Comfortable working independently and collaboratively

Benefits

Health & Wellness – Medical, dental, vision, and life insurance coverage

Financial Security – 401(k) retirement plan with company match and short/long term disability coverage

Work‑Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP)

Professional Development – Ongoing training opportunities and support for continuing education

Air Control Concepts & Hobbs & Associates are Equal Opportunity Employers.

Seniority level:

Mid-Senior level

Employment type:

Full‑time

Job function:

Sales, General Business, and Education

Industries:

Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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