Oriental
Associate, Retail Channels – Teller (Temporary)
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Associate, Retail Channels – Teller (Temporary)
role at
Oriental .
Position works on-site based in Manati, PR.
Responsibilities
Provides high quality and efficient services to customers, adhering to all procedures and practices.
Provides prompt, courteous, and efficient services to the organization’s customers with precision and accuracy.
Ensures and promotes compliance, ensuring all transactions are executed strictly within established operating policies and procedures, and adhering to all applicable guidelines, regulations, policies and procedures.
Handles transactional services including deposits, withdrawals, cashing checks, processing payments, transfers, and handling manager/officer checks, following aligned bank policies and procedures.
Ensures workstation is fully prepared to execute transactions and keeps established controls over keys, stamps and cash assigned.
Ensures compliance with cash management and maintains cash limits established.
Balances the cash fund at the end of each shift and reports any discrepancies to the supervisor.
Maintains logs and registers transactions per established procedures.
Receives claims or inquiries from customers or potential customers, manages those within scope and refers others to the appropriate area.
Reports and escalates to management any suspicious transaction or activity observed within the branch.
Balances and reconciles transactions.
Promotes and provides information on the bank’s products, services and channels. Identifies cross‑selling opportunities and refers customers to peers and team members.
Other duties may be assigned.
Qualifications
Associate degree or approved credits in Business Administration or related field required.
One (1) year of retail, customer service or cash register experience required.
Minimum education and experience required can be substituted with an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Fully bilingual: English and Spanish (written and verbal) preferred.
Basic mathematical skills required. Detail oriented and able to manage multiple priorities required.
Candidates must be highly analytical, proactive problem solving, organized, detail oriented and able to multitask while observing defined quality standards.
Demonstrated assertiveness in oral and written communications with internal and external stakeholders.
Proficiency in MS Office (Excel, Word) and other business applications such as Visio, among others.
Availability to work based on branch hours of operations, plus flexibility to work overtime according to business needs is required.
Work Authorization & Eligibility
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities).
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Associate, Retail Channels – Teller (Temporary)
role at
Oriental .
Position works on-site based in Manati, PR.
Responsibilities
Provides high quality and efficient services to customers, adhering to all procedures and practices.
Provides prompt, courteous, and efficient services to the organization’s customers with precision and accuracy.
Ensures and promotes compliance, ensuring all transactions are executed strictly within established operating policies and procedures, and adhering to all applicable guidelines, regulations, policies and procedures.
Handles transactional services including deposits, withdrawals, cashing checks, processing payments, transfers, and handling manager/officer checks, following aligned bank policies and procedures.
Ensures workstation is fully prepared to execute transactions and keeps established controls over keys, stamps and cash assigned.
Ensures compliance with cash management and maintains cash limits established.
Balances the cash fund at the end of each shift and reports any discrepancies to the supervisor.
Maintains logs and registers transactions per established procedures.
Receives claims or inquiries from customers or potential customers, manages those within scope and refers others to the appropriate area.
Reports and escalates to management any suspicious transaction or activity observed within the branch.
Balances and reconciles transactions.
Promotes and provides information on the bank’s products, services and channels. Identifies cross‑selling opportunities and refers customers to peers and team members.
Other duties may be assigned.
Qualifications
Associate degree or approved credits in Business Administration or related field required.
One (1) year of retail, customer service or cash register experience required.
Minimum education and experience required can be substituted with an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
Fully bilingual: English and Spanish (written and verbal) preferred.
Basic mathematical skills required. Detail oriented and able to manage multiple priorities required.
Candidates must be highly analytical, proactive problem solving, organized, detail oriented and able to multitask while observing defined quality standards.
Demonstrated assertiveness in oral and written communications with internal and external stakeholders.
Proficiency in MS Office (Excel, Word) and other business applications such as Visio, among others.
Availability to work based on branch hours of operations, plus flexibility to work overtime according to business needs is required.
Work Authorization & Eligibility
Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout tenure with the organization.
Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities).
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